• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

Senior Associate/Associate, SFSO Custody - Client Service Management, Institutional Banking Group Operations (IBGO),Group COO Job Opening In Singapore, Singapore – Now Hiring DBS Bank

Senior Associate/Associate, SFSO Custody Client Service Management, Institutional Banking Group Operations (IBGO),Group COO

    Singapore Jobs Expertini Expertini Singapore Jobs Business Operations Specialists Senior Associate/associate, Sfso Custody Client Service Management, Institutional Banking Group Operations (Ibgo),group Coo

Job description

Senior Associate/Associate, SFSO Custody - Client Service Management, Institutional Banking Group Operations (IBGO),Group COO-(WD76653)

Business Function

Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.

In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

  • Acts as the point of contact for assigned Securities Services clients on all matters pertaining to its custodial relationship with the bank, ensuring delivery of high service levels, and consistent overall customer experience.
  • Work closely with Operations team to ensure that all Service level standards are duly met.
  • Review and ensure solid understanding of client requirements and compliance with Service Level Agreement / Service Level Standard.
  • Maintain regular contact with clients to obtain feedback on service levels.

    Initiate service review at frequency as agreed with client.
  • Be the voice of the customer, take ownership for solutions.
  • Facilitate query handling to ensure timeliness and accuracy of responses.
  • Monitor regional and global markets for new developments, analyze the impact of market developments and regulatory changes, and prepare Newsflashes, Custody Insights on specific topics of interests.
  • Ensure effective and timely client communication on areas of client impact, including Bulletins, Operations queries, questionnaires.
  • Initiate issue escalation to the relevant Unit Heads when necessary.
  • Maintain MIS on client AUC and activity for internal reporting/reference.
  • Requirements

  • Bachelor's Degree preferred
  • Direct experience within business operations, sales or management environment in Corporate Account Services.

  • Demonstrate ability to provide outstanding client service at a senior level.
  • Demonstrate excellent communications and interpersonal skills with ability to build strong client relationships.
  • Demonstrate effective presentation skills, comfortable with audience of senior level professionals
  • Independent, proactive and self-motivated
  • Apply Now

    We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

    Primary Location

    :Singapore-DBS Asia Gateway

    Job

    :Operations

    Schedule

    :Regular

    Employee Status

    :Full-time:

    Job Posting

    :Aug 28, 2025, 3:07:19 AM

    Required Skill Profession

    Business Operations Specialists


    • Job Details

    Related Jobs

    Robert Half International Pte Ltd hiring Institutional Client Service Associate Job in Central Singapore Community Development Council, SG.01, Singapore
    Robert Half International Pte Ltd
    Central Singapore Community Development Council, SG.01, Singapore
    DBS Bank Limited hiring AVP/Senior Associate, Trade Operations Specialist, Institutional Banking Group O Job in Central Singapore Community Development Council, SG.01, Singapore
    DBS Bank Limited
    Central Singapore Community Development Council, SG.01, Singapore

    Unlock Your Senior Associate Potential: Insight & Career Growth Guide


    Real-time Senior Associate Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Senior Associate in Singapore, Singapore, highlighting market share and opportunities for professionals in Senior Associate roles.

    40960 Jobs in Singapore
    40960
    36606 Jobs in Singapore
    36606
    Download Senior Associate Jobs Trends in Singapore and Singapore

    Are You Looking for Senior Associate/Associate, SFSO Custody Client Service Management, Institutional Banking Group Operations (IBGO),Group COO Job?

    Great news! is currently hiring and seeking a Senior Associate/Associate, SFSO Custody Client Service Management, Institutional Banking Group Operations (IBGO),Group COO to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DBS Bank adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

    What Is the Average Salary Range for Senior Associate/Associate, SFSO Custody Client Service Management, Institutional Banking Group Operations (IBGO),Group COO Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Senior Associate/Associate, SFSO Custody Client Service Management, Institutional Banking Group Operations (IBGO),Group COO?

    Key qualifications for Senior Associate/Associate, SFSO Custody Client Service Management, Institutional Banking Group Operations (IBGO),Group COO typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Senior Associate/Associate, SFSO Custody Client Service Management, Institutional Banking Group Operations (IBGO),Group COO?

    To improve your chances of getting hired for Senior Associate/Associate, SFSO Custody Client Service Management, Institutional Banking Group Operations (IBGO),Group COO, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Senior Associate/Associate, SFSO Custody Client Service Management, Institutional Banking Group Operations (IBGO),Group COO Job Success

    DBS Bank interview tips for Senior Associate/Associate, SFSO Custody   Client Service Management, Institutional Banking Group Operations (IBGO),Group COO

    Here are some tips to help you prepare for and ace your Senior Associate/Associate, SFSO Custody Client Service Management, Institutional Banking Group Operations (IBGO),Group COO job interview:

    Before the Interview:

    Research: Learn about the DBS Bank's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Senior Associate/Associate, SFSO Custody Client Service Management, Institutional Banking Group Operations (IBGO),Group COO interview at DBS Bank, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the DBS Bank's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Senior Associate/Associate, SFSO Custody Client Service Management, Institutional Banking Group Operations (IBGO),Group COO Positions

    Setting up job alerts for Senior Associate/Associate, SFSO Custody Client Service Management, Institutional Banking Group Operations (IBGO),Group COO is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!