An empowering career at Singtel begins with a Hello.
Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel.
Every hello at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights.
So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.
Make an Impact by
1.Order Processing
Coordinate with Sales to ensure contracts and order forms are complete and compliantMonitor fulfilment workflows; liaise with order fulfilment and delivery team to resolve discrepancies 2.Incentive & Commission Management
Administer partner incentive programs according to defined guidelinesTrack fund allocations, approvals, and payouts; ensure timely disbursement and reconciliationAnalyze program utilization and recommend optimizations to improve ROI and partner engagement 1.Reporting & Analytics
Produce weekly/monthly channel sales dashboards: revenue by partner, pipeline health, registration conversionMaintain and distribute ad-hoc reports for leadership: incentive forecasts, partner scorecards, churn analysisIdentify process bottlenecks or data quality issues; propose and implement corrective actions 2.System Administration & Process Improvement
Act as first-line support for PRM/CRM tools (e.g., Salesforce, PartnerPortal): user setup, permissions, data hygieneDocument and refine standard operating procedures (SOPs) for channel operations workflowsLead small projects to automate repetitive tasks (e.g., rebate calculations, report generation) 3.Cross-Functional Collaboration
Work with Marketing to ensure partner access to promotions, leads, and co-branding assetsSupport Partner Enablement team with onboarding metrics, training completions, and certification recordsLiaise with Channel Sales Managers to facilitate smooth handoffs and address partner-reported issue Skills for Succes
Diploma in Business Administration, Finance, or related field2–4 years of sales operations, channel operations, or related experience, ideally in telecom/technologyStrong proficiency in CRM/PRM systems (Salesforce preferred) and Microsoft Excel/Power BIDetail-oriented with an analytical mindset and excellent problem-solving skillsEffective communicator with the ability to translate data into clear insightsAbility to manage multiple priorities and deliver high-quality work under tight deadlinesBasic Office Skills (Powerpoint, excel)Data Accuracy & Attention to DetailProcess Orientation & DocumentationAnalytical Thinking & ReportingCross-Functional TeamworkProactivity & Continuous Improvement Rewards that Go Beyond
Flexible work arrangementsFull suite of health and wellness benefits Ongoing training and development programs Internal mobility opportunities Are you ready to say hello to BIG Possibilities?
Take the leap with Singtel to unlock new opportunities and accelerate your growth.
Apply now and start your empowering career!
We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.