Senior Client Manager

Job description

Overview
Join to apply for the
Senior Client Manager
role at
NTT DATA, Inc.


Make an impact with NTT DATA.

Join a company that is pushing the boundaries of what is possible.

We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.

Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.


Your day at NTT DATA
As a Senior Client Manager at NTT DATA, you will be instrumental in managing and growing relationships with our clients.

Your main focus will be to drive land, expansion, and renewals across all our solutions within your assigned accounts.

You will take full ownership of these accounts, ensuring client satisfaction throughout their entire lifecycle.

This role is not just about sales; it is about building lasting connections and identifying how our services can add real value to their business.


You will work closely with various stakeholders, including vendors and partners, to achieve the results we aim for.

Using our company's sales tools and methodologies, you will effectively manage accounts, opportunities, pipelines, and forecasts.

As the main point of contact for your clients, you will ensure open and effective communication channels are developed and maintained, providing a reliable touchpoint that fosters strong business relationships.

You will identify current needs, articulate how we can meet those needs through our solutions, and drive demand.

By encouraging clients to explore additional services, you will play a key role in nurturing revenue growth.

You will also engage in developing governance and compliance policies to manage risk and ensure financial governance and compliance within your area of specialization.


Responsibilities
Manage and grow client relationships; drive land, expansion, and renewals across solutions within assigned accounts; own accounts and ensure client satisfaction throughout their lifecycle.


Collaborate with stakeholders, vendors, and partners to achieve results; use sales tools and methodologies to manage accounts, opportunities, pipelines, and forecasts.


Serve as the main point of contact for clients; maintain open, effective communication and strong business relationships.


Identify client needs and articulate how our solutions meet them; drive demand and nurture revenue growth by encouraging additional services.


Develop governance and compliance policies to manage risk and ensure financial governance within the area of specialization.


Qualifications
Advanced experience in global partner management, sales environments, and customer service.


Experience in the IT or professional services industry, focusing on business development and/or sales.


Strong business acumen in sales, focusing on planning and leveraging tools and DATA.


Knowledge of the company's offerings, client applications, use cases, and market trends.


Ability to link high-value services to specific client needs and outcomes.


Experience in identifying and advancing opportunities at assigned prospects and clients, coordinating internal and external resources to close sales opportunities.


Excellent client engagement and management skills, aimed at improving client relationships and driving sales growth.


Prior experience with Salesforce.com.


A bachelor’s degree or equivalent in business or a sales-related field.


Workplace type
Hybrid
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services.

We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.

We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.

As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem.

Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.

NTT DATA is part of NTT Group and headquartered in Tokyo.


Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.

We are committed to providing an environment free of unfair discrimination and harassment.

We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Join our growing global team and accelerate your career with us.

Apply today.


Third parties fraudulently posing as NTT DATA recruiters
NT T DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason.

Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you.

All email communications from an NTT DATA recruiter will come from an
@nttdata.com
email address.

If you suspect any fraudulent activity, please contact us.


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