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Senior Client Manager Job Opening In singapore south east singapore – Now Hiring NTT DATA


Job description

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible.

We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.

Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Client Manager is an advanced subject matter expert.

This is a quota-bearing sales persona, and the primary responsibility of the role is to take full ownership of assigned accounts, retain these clients and find new business.



The focus of this role is to manage and grow relationships in order to drive land, expansion and renewals across all solutions within assigned accounts.



The Senior Client Manager is required to pursue leads identified by aligned lead generation representatives/business development representatives.

What you'll be doing

Key Responsibilities:

  • Manages and grows relationships to drive land, expansion and renewals across all solutions within assigned accounts in segment 3.
  • Pursues leads identified by aligned Lead Generation/Business Development Representatives.
  • Minimizes churn and maximizes retention in assigned accounts.
  • Drives client satisfaction throughout the entire lifecycle of the clients’ buying process.
  • Generates demand by assisting clients to identify current needs and then effectively articulate how the company can add value through its services and solutions.
  • Influences and works closely with vendors/partners to achieve required results.
  • Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast.
  • Develops open and effective channels of communication in with each client within the assigned account.
  • Encourages revenue growth by inspiring clients to additional services.
  • Becomes the reliable point of contact for clients that is required to establish a strong business relationship.
  • Takes ownership of a range of accounts within the assigned segments.
  • Determines the best solution requirements for each client that can be deployed by other departments.
  • Builds enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for the organization.
  • Develops and/or aligns governance and compliance policies in own practice area to identify and manage risk exposure liability.
  • Monitors and controls financial governance and compliance throughout an area of specialization in order to manage financial cost.

  • Knowledge and Attributes:

  • Sales business acumen.

    The skills supporting successful selling through organizational and business outcome mindset.

    Success will require focusing on planning, leveraging tools and data, and concentrating on company business requirements.

    Developing the skills to understand the client’s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services.
  • Sales client engagement and management.

    The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth.

    Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations.

    Developing the skills required to know the client, building effective and lasting relationships with them and to be seen as a trusted advisor.
  • Sales solution skills.

    The knowledge of the company’s offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor.

    Success will require the ability to link company offerings, including high-value services to specific client and prospect needs and outcomes.
  • Sales pursuit.

    The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients.

    Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.

  • Academic Qualifications and Certifications:

  • Bachelor's degree or equivalent in business or a sales related field.
  • Relevant vendor certifications would be advantageous.

  • Required Experience:

  • Advanced experience in a global partner management role.
  • Advanced experience in a sales environment and/or customer service role.
  • Advanced experience in the IT or professional services industry with a focus on business development and/or sales.
  • Advanced experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth.
  • Advanced sales orientation with experience working with clients and business teams to create sales-orientated solutions and services.
  • Advanced experience gained in a similar client manager role.
  • Advanced experience working with Salesforce.com contact platform.
  • Workplace type:

    On-site Working

    About NTT DATA
    NTT DATA is a $30+ billion trusted global innovator of business and technology services.

    We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.

    We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.

    As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.

    Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.

    We are also one of the leading providers of digital and AI infrastructure in the world.

    NTT DATA is part of NTT Group and headquartered in Tokyo.

    Equal Opportunity Employer
    NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.

    We are committed to providing an environment free of unfair discrimination and harassment.

    We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

    Join our growing global team and accelerate your career with us.

    Apply today.

    Apply Apply Back to search results

    Required Skill Profession

    Top Executives


    • Job Details

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    Unlock Your Senior Client Potential: Insight & Career Growth Guide


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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NTT DATA adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

    What Is the Average Salary Range for Senior Client Manager Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in singapore south east singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Senior Client Manager?

    Key qualifications for Senior Client Manager typically include Top Executives and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Senior Client Manager Job Success

    NTT DATA interview tips for Senior Client Manager

    Here are some tips to help you prepare for and ace your Senior Client Manager job interview:

    Before the Interview:

    Research: Learn about the NTT DATA's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Senior Client Manager interview at NTT DATA, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the NTT DATA's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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