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Senior Client Service Manager Job Opening In Singapore, Singapore – Now Hiring TMF Group


Job description

About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world.

As we're a global company with 12,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people.

Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover the Rol

eAt TMF, we are committed to delivering exceptional service to our clients through innovation, dedication, and strategic insights.

As we continue to grow and support our diverse global client base, we are looking for an experienced and proactive Senior Client Service Manager to lead and manage key client relationships for Fund services, ensuring that we consistently deliver outstanding results

.

As the Senior Client Service Manager, you will play a critical role in developing and nurturing lasting commercial and operational relationships with our existing clients.

You will ensure the year-on-year delivery of contracted revenues and drive operational excellence and will work closely with internal stakeholders, manage service delivery, and lead initiatives to enhance client satisfactio

**n.

Key Responsibilit**

  • iesBe the primary point of contact for global clients, ensuring consistent, high-quality service across all jurisdictio
  • ns.Own the client relationship—understand contracts, manage delivery, and drive satisfacti
  • on.Lead regular business reviews, manage escalations, and ensure SLAs are met or exceed
  • ed.Collaborate with local offices and global teams to ensure alignment and operational readine
  • ss.Monitor contract performance, profitability, and client KPIs—proactively driving improvemen
  • ts.Identify upsell opportunities and support strategic growth initiativ
  • es.Champion client satisfaction through feedback loops, governance, and continuous improveme

**nt.

Key Requirem**

  • entsProven experience in client service or account management within financial services or fund administration (minimum 5 years of managing against a commercial contract with understanding of the Service Level Agreements and definitions of scope as applied to pric
  • ing)Strong diplomatic and relationship-building skills across cultures and geograp
  • hiesA strategic mindset with the ability to manage complexity and drive ch
  • angeExcellent communication, negotiation, and influencing sk
  • illsHigh integrity, resilience, and a passion for delivering best-in-class ser
  • viceBachelor's degree as a min
  • imumFluent in English, clear and concise written and oral communica

**tion

What's in it for**

  • you?13th month s
  • alaryMedical Benefits / Dental / Medical Check-Up Ben
  • efitsGroup Insurance Benefits (Life insurance / Group Hospitalization & Surgical / Group Personal Acci
  • dent)Flexible working
  • timeTMF Business Ac
  • ademyTMF Explorer pr
  • ogramGoFluent language co

urses

Required Skill Profession

Other General


  • Job Details

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Unlock Your Senior Client Potential: Insight & Career Growth Guide


Real-time Senior Client Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Senior Client in Singapore, Singapore, highlighting market share and opportunities for professionals in Senior Client roles.

30616 Jobs in Singapore
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Download Senior Client Jobs Trends in Singapore and Singapore

Are You Looking for Senior Client Service Manager Job?

Great news! is currently hiring and seeking a Senior Client Service Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TMF Group adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Senior Client Service Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Senior Client Service Manager?

Key qualifications for Senior Client Service Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Senior Client Service Manager?

To improve your chances of getting hired for Senior Client Service Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Senior Client Service Manager Job Success

TMF Group interview tips for Senior Client Service Manager

Here are some tips to help you prepare for and ace your Senior Client Service Manager job interview:

Before the Interview:

Research: Learn about the TMF Group's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Senior Client Service Manager interview at TMF Group, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TMF Group's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Senior Client Service Manager Positions

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