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Urgent! Senior Customer Consultant Job Opening In Singapore, Singapore – Now Hiring Trane Technologies
At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world.
We're a team that dares to look at the world's challenges and see impactful possibilities.
We believe in a better future when we uplift others and enable our people to thrive at work and at home.
We boldly go.
**Responsibilities:**
1.
Act as customers’ representative.
Operate as the lead point of contact for any and all matters specific to the customers
2.
Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
3.
Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
4.
Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering
5.
Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
6.
Encourage customer growth and loyalty to the company through continuous support and customer assistance.
7.
Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
8.
Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.
9.
Understand customers / Vertical Market Needs and determines pricing and selling strategies.
10.
Prepares and reviews contract terms and conditions
11.
Presents the proposal to the customer.
12.
Provides marketplace feedback, including competitive information, customer expectations, industry trends, etc.
13.
Other relevant duties as assigned
**Requirements:**
1.
Bachelor's degree in engineering with at least 2 years’ relevant sales experience
2.
Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
3.
Ability to read, analyze, and interpret engineering documents.
Ability to respond effectively to the most sensitive inquiries or complaints.
Read and comprehend instructions, correspondence, and memos.
4.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
5.
Driven to delight the customer with options/offerings to meet their needs.
6.
Is willing to learn new options/offerings and upgrade their skillset to better serve customers
We offer competitive compensation and comprehensive benefits and programs.
We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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Unlock Your Senior Customer Potential: Insight & Career Growth Guide
Real-time Senior Customer Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior Customer in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 37440 jobs in Singapore and 33267 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Senior Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Trane Technologies is currently hiring and seeking a Senior Customer Consultant to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Senior Customer Consultant Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Trane Technologies adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Senior Customer Consultant Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Senior Customer Consultant typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Senior Customer Consultant, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Senior Customer Consultant interview at Trane Technologies, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Trane Technologies's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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