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Urgent! Senior Customer Service Executive Job Opening In Kampong Loyang – Now Hiring Richwell Global Forwarding Pte Ltd
Company Overview
An affiliate of a transportation company, Richwell Global Forwarding is a local freight forwardingCompany located at the eastern side of Singapore.
We are expanding actively and looking for asuitable candidate to grow the Company with us.
If you are a team player whom loves challenges,we want you
Job Scope:
Customer service executives use their skills and experience to ensure that a company delivers the highest standards of service to customers, aims to maximize customer satisfaction and identifying new opportunity.
Maintaining consistent quality control, standardizing procedures and policies, and establishing expectations of customer service.
Interact with customers to provide and process information in response to inquiries, concerns and requests about quotation and operational matters in a timely and accurate manner and providing excellent customer services.
• Handle inquiries, prepare quotations, handle shipment activations and cross trade shipments.
• Coordinate with customers for their incoming, outgoing and cross-trade shipments
• Coordinate with Overseas Agent for shipment activities
• Understand import and export process
• To complete all required documentations on time.
• To provide assistance with sales and marketing activities as required
• Handle customer's issues, take appropriate action and/or notify relevant person and office to prevent a re-occurrence of customer issues.
• Ensure accurate data entry in reports
• Any other ad hoc task assigned
Requirements:
· At least 3 years of working experience in the related field is required for this position.
· Good working attitude with positive customer mindset
· Able to work under pressure in a fast-paced environment
· Good to have at least basic experience in sea/ air shipment procedures
· Team player with good communication skills
· Able to work independently with minimum supervision
· Able to commit for overtime when needed
Benefits:
· Singaporeans preferred
· day work week
· Working Hours: 8.30am to 5.30pm /9am to 6pm
· Attractive Remuneration Package (Basic, AWS, Variable Bonus, Performance Bonus)
· Career Advancement
· Training Opportunities
· Medical and Insurance Coverage
· Dental benefit
· Company Events
✨ Smart • Intelligent • Private • Secure
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Unlock Your Senior Customer Potential: Insight & Career Growth Guide
Real-time Senior Customer Jobs Trends in Kampong Loyang, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior Customer in Kampong Loyang, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 37440 jobs in Singapore and 49 jobs in Kampong Loyang. This comprehensive analysis highlights market share and opportunities for professionals in Senior Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Richwell Global Forwarding Pte Ltd is currently hiring and seeking a Senior Customer Service Executive to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Senior Customer Service Executive Jobs Kampong Loyang.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Richwell Global Forwarding Pte Ltd adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Senior Customer Service Executive Jobs Singapore varies, but the pay scale is rated "Standard" in Kampong Loyang. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Senior Customer Service Executive typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Senior Customer Service Executive, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Senior Customer Service Executive interview at Richwell Global Forwarding Pte Ltd, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Richwell Global Forwarding Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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