- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Senior Customer Service Officer.
Urgent! Senior Customer Service Officer Job Opening In Singapore, Singapore – Now Hiring NVISUALLY ACADEMY PTE. LTD.
Responsibilities
Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
Train and upskill new and existing team members of the team, and provide actionable feedback
Work closely with the senior management team to design & curate procedures for the best user experience.
Attend and welcome visitors and customers by providing satisfactory customers service
Maintain customer records and monitor their appointment
To professionally and satisfactorily resolve customer complaints pertaining to products and services
To Implement & improve customer retention practices
To encourage a positive and cozy environment for the customers
Assist in other area, if needed from time to time
Qualifications & Requirements
Customer service enthusiast
Prior experience in the customer service field
Professional looking and well-groomed to the standards set
Proficient communication skills
Customer Service oriented and passionate about serving customers
Ability to stay calm in any given situation
Possess some degree of digital literacy
Prior experience in the beauty line would be a plus
#J-18808-Ljbffr
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Senior Customer Potential: Insight & Career Growth Guide
Real-time Senior Customer Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior Customer in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 33432 jobs in Singapore and 29420 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Senior Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! NVISUALLY ACADEMY PTE. LTD. is currently hiring and seeking a Senior Customer Service Officer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Senior Customer Service Officer Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NVISUALLY ACADEMY PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Senior Customer Service Officer Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Senior Customer Service Officer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Senior Customer Service Officer, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Senior Customer Service Officer interview at NVISUALLY ACADEMY PTE. LTD., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the NVISUALLY ACADEMY PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Senior Customer Service Officer is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!