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Urgent! senior customer services executive Job Opening In Singapore, Singapore – Now Hiring HKK INSTRUMENTATION TECHNOLOGIES SINGAPORE PTE. LTD.
JOB SUMMARY
We are seeking an experienced customer service executive to join our team.
In this role, you will manage quotation, order processes, ensuring accuracy, timeliness and excellent customer service.
You will prepare quotes/project proposal, process and track orders and project progress, coordinate with factory, customer and internal team.
JOB DESCRIPTION
Responsible for customer enquiries from emails/calls on quotation, order acknowledgement, ordering from factory, expediting and follow up on delivery/return in prompt and accurate manner.
Liaise with factory, sales to ensure quotations are accurate and aligned with pricing guidelines
Process order to factory, expedite, track and ensure timely delivery
Resolved customer's return, complaints/feedback effectively and prompt escalation when needed
Support Sales team and work with team to ensure that KPIs are met, documentations follow company policies
Any other tasks as assigned or necessary to meet changing business condition.
Requirements
Degree or Polytechnic diploma preferrable in technical or supply chain discipline
At least 2 years of previous experience with customer service, sales support
Familiar with of MS Office; Outlook, Excel, word with strong skills in Excel.
Some experience in ERP or business applications/platform
Proficient in written English and normal conversational communication in English and Chinese.
Customer oriented with the ability to prioritise different urgencies and multitasking
Others:
Training will be provided with proper guidance and timeline for picking up.
Good career development and advancement.
Cohesive and teamwork environment.
Competitive salary and standard industry benefits.
Regular team building events.
Expanding organisation.
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Unlock Your senior customer Potential: Insight & Career Growth Guide
Real-time senior customer Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for senior customer in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 34032 jobs in Singapore and 29823 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in senior customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! HKK INSTRUMENTATION TECHNOLOGIES SINGAPORE PTE. LTD. is currently hiring and seeking a senior customer services executive to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: senior customer services executive Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at HKK INSTRUMENTATION TECHNOLOGIES SINGAPORE PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a senior customer services executive Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for senior customer services executive typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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