Senior Data Centre Operations Specialist

Job description

**Who We Are**

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.

So why work at Kyndryl?

We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

**The Role**

At Kyndryl, you’ll help power the digital infrastructure that drives industries forward.

As a Data Centre Operations Specialist, you’ll play a key role in maintaining and securing our mission-critical environments.

You’ll work with purpose, collaborate across teams, and grow in a culture that values your voice and your potential.

**What You'll Do**

You’ll lead and support operations that keep our data centres resilient, secure, and efficient.

Your top priorities will be:

+ **Infrastructure Oversight** Manage and monitor complex systems—power, cooling, fire suppression—with a focus on uptime and operational excellence.
+ **Security and Compliance** Oversee access control, CCTV, and visitor protocols.

Ensure compliance with physical security standards and respond to incidents.
+ **Advanced IT Operations** Perform system health checks, troubleshoot issues, support disaster recovery, and contribute to change and incident management.

You’ll also help document processes, track assets, and generate reports that support transparency and continuous improvement.

**Why Kyndryl?**

We’re a company built on trust, innovation, and progress.

At Kyndryl, you’ll be empowered to grow, lead, and make a difference.

Your work will support mission-critical systems that power industries and improve lives.

**What You Can Expect**

+ **Clarity and Purpose** You’ll know what success looks like: reliable infrastructure, secure environments, and smooth IT operations.
+ **Growth and Belonging** You’ll have access to mentorship, learning programs, and career development opportunities.

We value your potential—not just your past experience.
+ **Inclusive Culture** We welcome all backgrounds and perspectives.

We focus on what you can do, not who you are.

**Who You Are**

**What We Value at Kyndryl**

At Kyndryl, we’re looking for individuals who bring curiosity, accountability, and a growth mindset to everything they do.

You thrive in collaborative environments, care deeply about delivering reliable solutions, and are motivated by the opportunity to make a meaningful impact.

If you’re someone who values learning, inclusion, and purpose-driven work, we’d love to meet you.

**Required Skills and Experience**

+ At least **3 years of experience** in IT operations or data centre environments.
+ Strong understanding of infrastructure systems and operational workflows.
+ Familiarity with physical security protocols and compliance standards.
+ Proven ability to troubleshoot and resolve technical issues independently.
+ Excellent communication and coordination skills across teams and vendors.
+ Comfortable working in rotating shifts and responding to critical incidents.

**Preferred Skills and Certifications**

+ ITIL Foundation certification or equivalent.
+ Data Centre Operations certification.
+ Basic IT infrastructure certifications (e.g., CompTIA, Cisco).
+ Security awareness certification.
+ Experience with documentation and reporting tools.

**Being You**

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are.

We welcome people of all cultures, backgrounds, and experiences.

But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice.

This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture.

That’s the Kyndryl Way.

**What You Can Expect**

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value.

Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey.

Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.

Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.

At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

**Get Referred!**

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Skill Profession

Other General