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Urgent! Senior Digital and Client Engagement Executive Job Opening In Singapore, Singapore – Now Hiring CHANEL
Job Purpose
This role is crucial in driving both e-business and customer relationship management (CRM) initiatives under the CHANEL Fragrance and Beauty Division.
The ideal candidate should have a good understanding of e-business and CRM in the luxury retail landscape and identify key strategies to spearhead the brand across different touchpoints.
This candidate should be a strong self-starter in navigating new digital and CRM retail projects while harnessing a positive test and learn mindset.
With the shared mission of continuously elevating the House as the ultimate luxury beauty brand, they will partner closely with key stakeholders (e.g., retail team, regional team, learning team) in strategizing and executing various e-business and CRM initiatives.
The candidate should be comfortable with numbers and data, as well as have a high level of detail-orientedness and strong project management skills.
Key Responsibilities
Strategize the client journey plan across multi-touchpoints (EDM, SMS, etc.) using Salesforce Marketing Cloud.
Plan and execute CRM strategy to meet client KPIs (recruitment, retention, repeat).
Track campaign KPIs closely to optimize current journeys.
Elevate journeys with the global clientele in mind.
Support IPC markets in elevating CRM competencies and guide them in the roll-out of CRM automated journeys and roadmap.
Lead the day-to-day business operations of e-business, specific to makeup and skincare campaigns.
Drive new CRM initiatives from a campaign perspective as the data steward of the Fragrance and Beauty Division.
Ensure operational excellence in the beauty representation of CHANEL.COM.
You are Energized By
The fast-paced nature of luxury retail and thriving in a highly dynamic business landscape.
A sense of curiosity and agility in developing new projects cross-functionally.
Being a team player with strong communication skills and a collaborative approach to solutioning.
Navigating complex environments with ambiguity and delivering high standards of work under time pressure.
Proactive and independent
What you will bring
Minimum of 5 years’ experience in a similar role, with a strong retail understanding and exposure, preferably in agency or luxury retail/beauty category.
Proven track record in CRM and/or retail/trade marketing function
Knowledge of Power BI and Salesforce Marketing would be a plus.
Advertising, Marketing, Promotions, Public Relations, And Sales Managers
✨ Smart • Intelligent • Private • Secure
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Unlock Your Senior Digital Potential: Insight & Career Growth Guide
Real-time Senior Digital Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior Digital in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 31840 jobs in Singapore and 28320 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Senior Digital roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! CHANEL is currently hiring and seeking a Senior Digital and Client Engagement Executive to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CHANEL adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Senior Digital and Client Engagement Executive Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Senior Digital and Client Engagement Executive typically include Advertising, Marketing, Promotions, Public Relations, And Sales Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Senior Digital and Client Engagement Executive interview at CHANEL, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CHANEL's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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