• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

Senior Engineer ( Azure, DevOps, Terraform) Job Opening In Singapore, Singapore – Now Hiring SITA


Job description

Overview

WELCOME TO SITA

We're the team that keeps airports moving, airlines flying smoothly, and borders open.

Our tech and communication innovations are the secret behind the success of the world's air travel industry.

You'll find us at 95% of international hubs.

We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges.

Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork.

Want to be a part of something big?

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

PURPOSE

To ensure SITAs competitive edge and support business growth by delivering the highest quality technical Service Operations to SITA customers.

Execute all Service Operations tasks in line with SITAs standards and procedures, maximising customer satisfaction through the delivery of exceptional support services.

Maintain the highest level of Service Operation availability by ensuring systems and products are correctly configured and well-maintained.

Support the Service Operations team in upholding service delivery quality by actively assisting in the implementation and continuous improvement of processes and procedures

WHAT YOU WILL DO:

  • Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
  • Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
  • When required act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's internal resolver groups and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
  • Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
  • Ensure shortest restoral times possible initiating the timely escalations to specialized resolver groups inside and outside SITA according to the customer contracts SLAs and monitoring requirements
  • To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance support and direct management.
  • Proactively detect problems related to service and infrastructure operations and delivery services conduct diagnostics and provide service request ownership to ensure resolution of customer problems
  • Use the appropriate tools and equipment to perform the installation intervention and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
  • Report and escalate to the next level those problems which cannot be fixed
  • Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
  • Perform Change Management Configurations Design and Implementation of the supported Product & Systems
  • Manage local suppliers in the provision of services for the SITA Service Operations centers and report on services provided to management.
  • Conducts the analysis definition documentation and testing of application & systems enhancements
  • Continuously identify and document lessons learnt known errors and operational knowledge for improved services.
  • Qualifications

    KEY RESPONSIBILITY

  • Administer and manage public cloud environments (AWS, Azure) with focus on performance, scalability, and cost optimization.
  • Deploy, manage, and troubleshoot containerized applications using Docker and Kubernetes.
  • Develop and maintain infrastructure as code using Terraform and implement robust CI/CD pipelines.
  • Provide advanced troubleshooting for complex issues involving cloud platforms, network components, and virtualized infrastructure.
  • Install, configure, and maintain Linux/Unix-based operating systems in enterprise environments.
  • Collaborate with cross-functional teams to design and implement solutions tailored to business requirements.
  • Act as a technical escalation point for critical customer incidents, ensuring ownership and resolution.
  • Analyze and resolve complex problems related to servers, storage, virtualization, and connectivity.
  • Follow and promote ITIL processes for incident, change, and problem management.
  • Provide guidance and leadership to junior team members and take ownership of key operational initiatives.
  • Engage in continuous service improvement by identifying and implementing enhancements to systems and processes
  • KNOWLEDGE & SKILLS

  • Cloud Platforms: Hands-on experience with Azure (preferably) and AWS public cloud services.
  • Container Orchestration: Strong experience with Docker and Kubernetes in production environments.
  • CI/CD & IaC: Strong knowledge of DevOps tools and methodologies, including experience with Terraform.
  • Linux/Unix Systems: Proficiency in installation, configuration, and maintenance.
  • ITIL Framework: Solid understanding of ITIL-based service management practices.
  • Troubleshooting Skills: Strong analytical abilities to troubleshoot end-to-end issues across complex environments (cloud, network, OS).
  • Networking: Ability to troubleshoot LAN topologies and core concepts based on TCP/IP.
  • Server & Virtualization: Solid experience handling complex server and virtualization issues (e.g., VMware, Hyper-V).
  • Communication: Excellent interpersonal and customer handling skills, especially in high-pressure situations.
  • Leadership: Proven ability to coordinate team activities and drive issues to resolution with minimal supervision.
  • EDUCATION & QUALIFICATIONS

  • Degree in Computer Science, Electronics Engineering or any other equivalent in-country qualification.
  • Professional certifications such as AWS Certified SysOps Administrator, Azure Administrator Associate, CKAD/CKA, or Terraform Associate.
  • Familiarity with automation tools like Ansible, Jenkins, or GitHub Actions.
  • Experience in a customer-facing support or consulting role.
  • ITIL Foundation Certificate
  • What we offer

    We're all about diversity.

    We operate in 200 countries and speak 60 different languages and cultures.

    We're really proud of our inclusive environment.

    Our offices are comfortable and fun places to work, and we make sure you get to work from home too.

    Find out what it's like to join our team and take a step closer to your best life ever.

     Flex Week: Work from home up to 2 days/week (depending on your team's needs)

     Flex Day: Make your workday suit your life and plans.

     Flex-Location: Take up to 30 days a year to work from any location in the world.

     Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year.

    We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

     Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

     Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

    SITA is an Equal Opportunity Employer.

    We value a diverse workforce.

    In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

    SITA is an Equal Opportunity Employer and values a diverse workforce.

    In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.

    Required Skill Profession

    Computer Occupations


    • Job Details

    Related Jobs

    Helius hiring Senior Devops Engineer (Azure) Job in singapore, sg, singapore, sg, Singapore
    Helius
    singapore, sg, singapore, sg, Singapore
    Snaphunt Pte Ltd hiring Azure DevOps Engineer Job in Singapore
    Snaphunt Pte Ltd
    Singapore
    Snaphunt Pte Ltd hiring Azure DevOps Engineer Job in Singapore
    Snaphunt Pte Ltd
    Singapore
    Capgemini hiring Azure DevOps Platform Engineer Job in Singapore
    Capgemini
    Singapore
    Helius hiring DevOps Engineer - Azure (13589031) Job in singapore, sg, singapore, sg, Singapore
    Helius
    singapore, sg, singapore, sg, Singapore
    Corporate Travel Management (CTM) Asia hiring APEC Role - Senior Devops Engineer (Azure focused) Job in Singapore
    Corporate Travel Management (CTM) Asia
    Singapore
    Frontline Data Solutions hiring Azure DevOps Engineer (Fully Remote - Worldwide) Job in Singapore
    Frontline Data Solutions
    Singapore
    Confidential hiring DevOps Engineer AWS/Azure, Ang Mo Kio Job in Singapore
    Confidential
    Singapore
    Helius hiring Senior Devops Engineer Job in singapore, sg, singapore, sg, Singapore
    Helius
    singapore, sg, singapore, sg, Singapore
    Hays hiring Senior DevOps Engineer Job in Singapore
    Hays
    Singapore
    U3 hiring Senior DevOps Engineer Job in singapore, singapore, singapore, singapore, Singapore
    U3
    singapore, singapore, singapore, singapore, Singapore
    Unison Group hiring Senior DevOps Engineer Job in Singapore
    Unison Group
    Singapore
    Helius hiring Senior DevOps Engineer Job in singapore, sg, singapore, sg, Singapore
    Helius
    singapore, sg, singapore, sg, Singapore
    Idemia hiring Senior DevOps Engineer Job in Singapore
    Idemia
    Singapore
    Hitachi hiring Senior DevOps Engineer Job in singapore, singapore, Singapore
    Hitachi
    singapore, singapore, Singapore
    VINOVA PTE. LTD. hiring Senior DevOps Engineer Job in Singapore
    VINOVA PTE. LTD.
    Singapore
    Alphaeus Pte Ltd hiring Senior DevOps Engineer Job in Bedok New Town, SG.04, Singapore
    Alphaeus Pte Ltd
    Bedok New Town, SG.04, Singapore
    ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD hiring Senior, DevOps Engineer Job in Singapore
    ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD
    Singapore
    Cynapse hiring Senior DevOps Engineer Job in Singapore
    Cynapse
    Singapore
    Bitdeer (NASDAQ: BTDR) hiring Senior DevOps Engineer Job in Singapore
    Bitdeer (NASDAQ: BTDR)
    Singapore
    Avensys Consulting hiring Senior DevOps Engineer Job in Singapore
    Avensys Consulting
    Singapore
    PERSOL hiring Senior, DevOps Engineer Job in Central Singapore Community Development Council, SG.01, Singapore
    PERSOL
    Central Singapore Community Development Council, SG.01, Singapore
    BLAZECORP PTE. LTD. hiring Senior Devops Engineer Job in Singapore
    BLAZECORP PTE. LTD.
    Singapore
    AVENSYS SERVICES PTE. LTD. hiring Senior DevOps Engineer Job in Singapore
    AVENSYS SERVICES PTE. LTD.
    Singapore
    AVN DIGITAL PTE. LTD. hiring Senior DevOps Engineer Job in Singapore
    AVN DIGITAL PTE. LTD.
    Singapore

    Unlock Your Senior Engineer Potential: Insight & Career Growth Guide


    Real-time Senior Engineer Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Senior Engineer in Singapore, Singapore, highlighting market share and opportunities for professionals in Senior Engineer roles.

    53072 Jobs in Singapore
    53072
    45893 Jobs in Singapore
    45893
    Download Senior Engineer Jobs Trends in Singapore and Singapore

    Are You Looking for Senior Engineer ( Azure, DevOps, Terraform) Job?

    Great news! is currently hiring and seeking a Senior Engineer ( Azure, DevOps, Terraform) to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SITA adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

    What Is the Average Salary Range for Senior Engineer ( Azure, DevOps, Terraform) Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Senior Engineer ( Azure, DevOps, Terraform)?

    Key qualifications for Senior Engineer ( Azure, DevOps, Terraform) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Senior Engineer ( Azure, DevOps, Terraform)?

    To improve your chances of getting hired for Senior Engineer ( Azure, DevOps, Terraform), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Senior Engineer ( Azure, DevOps, Terraform) Job Success

    SITA interview tips for Senior Engineer ( Azure, DevOps, Terraform)

    Here are some tips to help you prepare for and ace your Senior Engineer ( Azure, DevOps, Terraform) job interview:

    Before the Interview:

    Research: Learn about the SITA's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Senior Engineer ( Azure, DevOps, Terraform) interview at SITA, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SITA's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Senior Engineer ( Azure, DevOps, Terraform) Positions

    Setting up job alerts for Senior Engineer ( Azure, DevOps, Terraform) is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!