Overview
Responsibilities include supporting broadcast and broadcast IT equipment and systems, managing support operations, diagnosing and remediating issues, system administration, patching, preventive maintenance, and contributing to planning, management and implementation of broadcast IT system projects.
The role may involve leading a team of engineers to perform technical support activities and project implementation tasks.
Responsibilities
Supervise and communicate with a team of duty engineers, scheduling daily/weekly rosters and tasks to achieve larger goals, and providing context and support
Support internal and external audit processes for relevant compliance concerns.
Coordinate and track all technology and security related audits including scope, units involved, timelines, auditing agencies and outcomes
Support the management of tech-related risks by reviewing processes and ensuring adequate controls are in place to mitigate risk
Stay up to date and informed on developing regulatory concerns and changing IT, Broadcast IT and information security trends
Strategise and formulate system architecture, system enhancements and workflow optimisation
Provide technical support to broadcast equipment and systems in News Studios & News Post Production and Asset Management system, Outside Broadcast production van, News Room Computer System, Graphics Systems and related areas
Document, communicate, collaborate, and handle fault incidents
Assess system vulnerabilities and provide guidance, remediate and mitigate reliability and security risks
Perform preventive and corrective maintenance, troubleshooting and repair of broadcast IT equipment and systems
Work with different business units to provide technical solutions to enhance existing operation and setup
Evaluate and recommend new broadcast IT equipment and systems
Project management and leading team in supporting implementation of broadcast IT systems and infrastructures projects, including drafting technical specifications and costings documentation
Perform shift and standby duty to support broadcast system and infrastructures
Qualifications
Degree or Diploma in Information Technology, Information Systems, IT Security or equivalent.
CCNA or certification in IT networking is an advantage
Microsoft certifications such as MCSA preferred
Project management experience preferred
Relevant work experience (3-5 years) in IT, Broadcast or Media Production related field preferred
Relevant experience in cloud technology and enterprise system architecture preferred
Network troubleshooting skills for IT devices maintenance and experience with management and configuration of networking devices (switches, routers, firewalls) preferred
Perform shift and standby duty to support broadcast system and infrastructures
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Production
Industry: Broadcast Media Production and Distribution
Referrals increase your chances of interviewing at Mediacorp Pte Ltd.
Note: This job description is a refined version of the original content to improve readability and formatting.
#J-18808-Ljbffr