Senior Executive / Executive, Operations Control & Planning
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Senior Executive / Executive, Operations Control & Planning
role at
SMRT Corporation Ltd
Senior Executive / Executive, Operations Control & Planning
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Join to apply for the
Senior Executive / Executive, Operations Control & Planning
role at
SMRT Corporation Ltd
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Job Purpose
As a Senior Executive/Executive in Operations Control and Planning, you are part of a dynamic team that will be working in a fast-paced environment.
Your responsibilities encompass, but are not confined to:
Job Purpose
As a Senior Executive/Executive in Operations Control and Planning, you are part of a dynamic team that will be working in a fast-paced environment.
Your responsibilities encompass, but are not confined to:
Responsibilities
Manage a team of Bus Operations Control Centre Service Controller
Manage a team of Field Operations Route Controllers, Mobile Patrol Team and Service Ambassador.
Overall in-charge for Bus Operations Control Centre and Field Operations staff discipline & performance update
Data entry & reconciliation of FE results
Route planning for diversions, bridging bus and ad-hoc contingency ops
Custodian for Ops Circular & Instructions for planned diversions including translation
Coordination in all route checking, DD height clearance and plan for height check schedule for all bus services
Tracking & maintaining LTA assets (MID) and updating of patch for MID and printer
Ensure fare protection KPIs are met by conducting timely FE audit checks on deployed ticket inspecting route controllers
Bus Operations Control Centre and Field Operations staff training, conducting & evaluation, review of materials including WIs & SOPs
Provide ground supervision during bus diversion, ECLO and bridging bus operations
Ensure that all bus services performance achieved the regulatory standards
Analyse, study and prepare reports on trends affecting bus service performance
Qualifications & Work Experience
Degree in Business or relevant field.
At least 2 years of operations management/emergency planning will be preferred.
Meticulous with good writing and presentation and project management skills
Possess ability to function at a high level in a team setting or as an individual contributor.
Skills
Independent, able to work under pressure and multi-task.
Excellent planning and organizational abilities.
Critical thinker, self-motivated and a team player
Self-motivated, proactive, and meticulous.
Willingness to work overtime and weekends, when required.
Proficiency in Microsoft Office and PowerBI preferred.
SMRT Buses Ltd , a subsidiary of SMRT Corporation, is one of Singapore’s major public bus operators.
Anchored on our core competencies in operations, maintenance and training bus professionals, we operate bus services and manage bus depots and interchanges.
As the second largest public bus service operator in Singapore, we strive to deliver the best-in-class commuter experience by valuing commuters as our operational focus, developing our people as a key differentiator and innovating as an enabling strategy.
We have set our core values to be Integrity, Service & Safety and Excellence.
SMRT is committed to provide safe, reliable and comfortable service for our commuters.
Seniority level
Seniority level Director
Employment type
Employment type Full-time
Job function
Job function Management and Manufacturing
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