Overview
What the role is:
You are responsible for managing the coordination, documentation, and continuous improvement of National Service (NS) Human Resource (HR) business processes that interface with NS Personnel Centre while taking full ownership of end-to-end process reviews, driving improvements and ensuring that changes are effectively implemented, clearly communicated, and aligned with policies, system capabilities, and operational requirements.
Responsibilities
What you will be working on:
Manage end-to-end documentation and review of NS HR business processes
Collaborate with business process owners to drive continuous process improvement initiatives
Lead cross-functional coordination and stakeholder engagement across multiple agencies
Ensure processes are compliant to evolving HR policies and system updates
Drive improvements and ensure changes are effectively implemented and clearly communicated
Challenge(s) - Balancing diverse stakeholders' priorities
Challenge(s) - Ensuring proactive change management to overcome resistance and drive change in dynamic environment
Challenge(s) - Ensuring compliance with MINDEF's guidelines and policies
Qualifications
What we are looking for:
Education in Engineering, Information Systems, Mechanical, Business Design or a related field
Computer literate and proficiency in use of software applications, such as Microsoft
Strong communication skills
Applicants with no experience may apply.
Appointment will be commensurate with your experience.
Only shortlisted candidates will be notified.
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