Senior Executive/Assistant Manager, Cabin Handling
Headquartered in Singapore, SATS Ltd.
(SGX stock code: S58) is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer.
SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry.
SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.
SATS is present in the Asia‐Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste.
Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries.
These cover trade routes responsible for more than 50% of global air cargo volume.
SATS has been listed on the Singapore Exchange since May 2000.
Why Join Us
At SATS, people are our greatest asset.
We build our success on the knowledge, expertise and performance of every contributor, embracing diversity and uniqueness.
As part of our holistic approach and commitment to FAM (Fulfilling, Appreciated, Meaningful), we offer the runway to develop careers that foster growth, recognising talent and encouraging meaningful contributions.
Key Responsibilities
Oversee operations in Cabin
Oversee manpower rostering and deployment
Ensure proper control over distribution of workload and that workload is fairly distributed
Ensure food safety/hygiene and standard operating procedures are adhered to
Ensure proper housekeeping and that staff maintain good hygiene standards at all times
Monitor stock inventory and make sure that all required supplies are ordered and stocked in advance
Keep record of overtime and reasons for overtime and check staff's daily attendance
Conduct investigation into CCVRs
Rectify arising problems or complaints
Inculcate good staff discipline
Drive safety and hygiene as key competency within the department
Maintain a positive and professional approach with coworkers and customers
Build strong working relationships and communications with employees, HOD's and other departments to ensure maximum operating effectiveness and fulfilment of special event need
Respond to audits to ensure continual improvement is achieved
Key Requirements
Possess good man‐management, decision‐making and problem‐solving abilities
Strong time‐management skills and ability to manage multiple tasks at once
Comfortable to provide coaching, advice and assistance when required
Comfortable to work rotating shifts and weekends/public holidays when necessary
Experience in working with a multicultural team
Knowledge of PC applications
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