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Senior Executive/Assistant Manager HR Standards & Quality Job Opening In Singapore, Singapore – Now Hiring Singapore Airlines

Senior Executive/Assistant Manager HR Standards & Quality

    Singapore Jobs Expertini Expertini Singapore Jobs Other General Senior Executive/assistant Manager Hr Standards & Quality

Job description

The
Senior Executive/Assistant Manager HR Standards & Quality
role at
Singapore Airlines .


Overview
The successful candidate will be part of a team driving, implementing, and optimising HR Shared Services operations.

This role comprises governance oversight, digital transformation leadership, and performance management to enhance the team’s operational efficiencies and productivity.


Responsibilities
Governance and Compliance
Establish and maintain a governance framework for HR shared services operations
Develop standardised operating procedures, and escalation protocols
Design and implement Service Level Agreement (SLA) frameworks and Key Performance Indicators (KPIs) for measuring performance
Create and manage centralised dashboards for monitoring of operational metrics
Drive and manage the global administration of periodic initiatives that include Conflict of Interest (COI) and Rotation of Sensitive Position (ROSP) declarations
Digital Transformation
Drive and manage the digital transformation roadmap for HR Shared Services, including use AI/Technology and automation
Drive continuous improvement of HR chatbot functionality, User Experience/User Interface (UX/UI), content, and user experience to enhance employee self-service and reduce manual handling
Manage the implementation and optimisation of digitalisation projects that include case/service management platform
Keep abreast of new technological tools that aid in automation efforts
Process Excellence and Service Quality
Refine/Redesign processes to identify optimisation opportunities
Implement service excellence mechanisms to draw insights and enhance employee experience
Requirements
Possess a University Bachelor's degree in any discipline
Minimum 5 years experience in HR Shared Services, with audit background preferred
Strong background in digital transformation (AI, Technology and automation, process redesign/optimisation, project and change management, and service excellence)
Experience in Artificial Intelligence (AI), Robotic Process Automation (RPA), chatbot technologies, SAP SuccessFactors, and case/service management platforms
Good understanding of data analytics and visualization tools (e.g. PowerBI, Tableau)
Strong leadership, problem-solving, and interpersonal skills
Strong communication, written and facilitation skills
Analytical, meticulous, detail-oriented with strong numerical competency
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Human Resources
Industries
Airlines and Aviation
#J-18808-Ljbffr

Required Skill Profession

Other General


  • Job Details

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Singapore Airlines adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Senior Executive/Assistant Manager HR Standards & Quality Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Senior Executive/Assistant Manager HR Standards & Quality typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Senior Executive/Assistant Manager HR Standards & Quality Job Success

Singapore Airlines interview tips for Senior Executive/Assistant Manager HR Standards & Quality

Here are some tips to help you prepare for and ace your Senior Executive/Assistant Manager HR Standards & Quality job interview:

Before the Interview:

Research: Learn about the Singapore Airlines's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

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Be Yourself: Let your personality shine through while maintaining professionalism.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Senior Executive/Assistant Manager HR Standards & Quality interview at Singapore Airlines, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Singapore Airlines's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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