· Ensure that the highest level of customer support is provided to internal and external customers at all times with a focus on a minimal design-in time and optimum customer satisfaction.
· Organizes the customer support for the company according to the statement above:
· Consult the marketing service for customer projects in Support Area.
· Bench Test and RMA screening for Support Area
· Organizes and provide technical training of customers and distributors.
· Analysis of market and new project opportunities.
· Provide customer support reports.
· Provide technical market feedback and bug reports.
· Perform periodic technical competition analysis and road test.
· Perform tasks as may be required by Employer from time to time
Degree in Telecommunication, Electronics or Computer discipline
Min.
3 years of Field Application work in the area of Radio Frequency, Cellular and Short Range ( Wifi and Bluetooth)
Requires to travel to APAC region (30-50% traveling)
Career path: Potential to be the head of Technical Support in APAC
Industry: Irish MNC dealing with Cellular IoT, eSIM, SIM
Location: Shaw Centre
Working hours: 9am to 6pm / Mon-Fri
Interest applicants, pls email updated resume to
Jessie Hoe Huey Miin
CEI Reg No. R
EA Lic: 99C4599