Job Overview
Company
Far East Organization
Category
Information and Record Clerks
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Job Description
Job Expectations
Create positive and memorable guests’ experiences within the hotel lobby and reception area. Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests.
Responsively and tactfully address guest complaints, requests, and enquiries. Maintains comprehensive and accurate knowledge of guests’ arrivals, events, amenities, outlets, and general information. Maintains close communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures. Ensure efficient and courteous service in baggage and transport handling as well as general enquiries. Approach any additional tasks assigned by superiors diligently and professionally. Requirements
Minimum completion of PSLE or its equivalent.Able to work rotating shifts, weekends and Public Holidays.Positive attitude with an outgoing personality and good communication skills.Those without experience are welcome to apply. Locations Available:
The Barracks Hotel SentosaThe Outpost Hotel SentosaOasia Resort SentosaVillage Hotel Sentosa
About Far East Organization
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Far East Organization is actively hiring for this Senior / Guest Service Assistant (Sentosa Cluster) position
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