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Senior/ Guest Service Assistant (Village Cluster) Job Opening In Singapore, Singapore – Now Hiring Far East Organization


Job description

Senior/ Guest Service Assistant (Village Cluster)
Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection.

We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.


Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly‐owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).


Responsibilities
Work closely with the Assistant Manager and provide courteous services to guests and respond efficiently and tactfully to guests' complaints, requests and enquiries.


Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures.


Establish contacts with house guests/ long staying guests and render assistance when necessary.


Make courtesy calls to guests.


Requisite and keep stock of promotional materials for daily operations.


Ensure efficient and courteous services in baggage, transport handling and general enquiries.


Requirements
O-Level or equivalent.


Willing to perform rotating shifts.


Positive attitude with outgoing personality and good communication skills.


Experience in hospitality and knowledge of Opera will be advantageous.


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Required Skill Profession

Other General


  • Job Details

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Far East Organization adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Senior/ Guest Service Assistant (Village Cluster) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Far East Organization interview tips for Senior/ Guest Service Assistant (Village Cluster)

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Before the Interview:

Research: Learn about the Far East Organization's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Final Thought:

To prepare for your Senior/ Guest Service Assistant (Village Cluster) interview at Far East Organization, research the company, understand the job requirements, and practice common interview questions.

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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