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Senior IT Helpdesk Engineer Job Opening In Singapore, Singapore – Now Hiring PAN & COMPANY PTE. LTD.


Job description

Overview

SENIOR IT HELPDESK ENGINEER | CONSUMER TECHNOLOGY

Our Client, a highly accomplished Consumer Technology MNC, is one of the early trend setters of internet commerce where it is a leader in transiting businesses from offline to online in high-growth, high-population markets.

It is digitally plugged in where businesses have trailed, and in the process created jobs and communities that impact livelihoods as much as modern day social interaction.

This success translated to thousands of employees internationally, including a significant presence in various countries where it has deep business interests and partnerships.

Responsibilities

  • Deliver day-to-day technical support to internal users and ensure the smooth operation of IT devices, systems, and applications.

  • Troubleshoot and resolve system or application issues; maintain accurate support documentation; and drive process improvements, automation, and efficiency initiatives within the helpdesk.

  • Support a hybrid model of on-premises and cloud setups; manage IT assets and inventory; coordinate with vendors; and collaborate with regional leaders, system engineers, and network teams on projects and cross-functional initiatives.

  • Mentor junior team members, promote knowledge sharing, and contribute to the team’s technical growth and capabilities.

Qualifications

  • Degree in Computer Science, Information Technology or related field with 5 years of experience; ideally with experience supporting senior executives.

  • Expertise in IT systems including Windows, macOS, iOS, Android, TCP/IP, LAN technologies, and server administration (Windows/Linux); experience with configuring Cisco devices.

  • Experience with ITSM platforms such as ServiceNow or JIRA Service Desk.

Pan & Company Pte Ltd | Licence 18S9074 | R

#J-18808-Ljbffr

Required Skill Profession

Technical Support & Administration


  • Job Details

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Are You Looking for Senior IT Helpdesk Engineer Job?

Great news! is currently hiring and seeking a Senior IT Helpdesk Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PAN & COMPANY PTE. LTD. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Senior IT Helpdesk Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Senior IT Helpdesk Engineer?

Key qualifications for Senior IT Helpdesk Engineer typically include Technical Support & Administration and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Senior IT Helpdesk Engineer Job Success

PAN & COMPANY PTE. LTD. interview tips for Senior IT Helpdesk Engineer

Here are some tips to help you prepare for and ace your Senior IT Helpdesk Engineer job interview:

Before the Interview:

Research: Learn about the PAN & COMPANY PTE. LTD.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

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Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Senior IT Helpdesk Engineer interview at PAN & COMPANY PTE. LTD., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the PAN & COMPANY PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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