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Urgent! Senior IT Operation Engineer Job Opening In Singapore, Singapore – Now Hiring Tencent
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About The Hiring Team
Tencent Overseas IT has the mission to empower Tencent’s rapid global growth with future ready, global IT platforms, applications and services.
We are chartered to lead the Overseas IT strategy, architecture, roadmap and execution.
Satisfying our internal/external customers and becoming a world class global IT team are our top aspirations.
What The Role Entails
We are seeking an experienced IT Operation Engineer / IT Service Delivery Engineer to join our team.
The ideal candidate will be responsible for managing IT services, overseeing IT operations, and handling onboarding and offboarding processes.
This role requires strong technical expertise, operational efficiency, and the ability to provide excellent IT services to support business needs.
IT Hardware Asset Management:
Track, manage, and maintain IT hardware assets, including procurement, inventory control, lifecycle management, and decommissioning.
IT Operations Support:
Ensure the smooth operation of IT infrastructure, including servers, networks, and end-user computing devices.
Onboarding & Offboarding:
Manage the IT provisioning and de-provisioning process for employees, including account creation, hardware allocation, and access management.
Service Delivery & Support:
Provide technical support to end users, troubleshoot IT issues, and ensure timely resolution through IT service management processes.
IT Process Improvement:
Develop and implement best practices for IT operations, ensuring compliance with company policies and industry standards.
Collaboration & Coordination:
Work closely with HR, IT Security, and other teams to streamline IT-related processes and improve user experience.
Vendor & Supplier Management:
Coordinate with external vendors for IT equipment procurement, service agreements, and maintenance contracts.
Documentation & Reporting:
Maintain accurate IT asset records, operational logs, and generate reports as needed.
Security & Compliance:
Ensure IT systems and processes comply with company security policies and regulatory requirements.
Who We Look For
Bachelor’s degree in Information Technology, Computer Science, or a related field.
7+ years of experience in IT operations, service delivery, or a similar role.
Strong knowledge of IT asset management, IT service management (ITSM), and IT operations best practices.
Experience with onboarding/offboarding processes and identity/access management tools.
Proficiency in managing Windows and macOS environments, networking fundamentals, and enterprise IT infrastructure.
Familiarity with ITSM tools such as ServiceNow, Jira, or similar platforms.
Excellent problem-solving skills and the ability to work in a fast-paced environment.
Strong communication and interpersonal skills to collaborate with cross-functional teams.
ITIL certification is a plus.
Preferred Qualifications
Experience working in a global IT environment.
Knowledge of automation tools for IT operations.
Familiarity with cloud-based IT infrastructure (AWS, Azure, Google Workspace, etc.).
Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community.
We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Software Development
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Unlock Your Senior IT Potential: Insight & Career Growth Guide
Real-time Senior IT Jobs Trends in Singapore, Singapore (Graphical Representation)
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Great news! Tencent is currently hiring and seeking a Senior IT Operation Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Senior IT Operation Engineer Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Tencent adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Senior IT Operation Engineer Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Senior IT Operation Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Senior IT Operation Engineer interview at Tencent, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Tencent's products or services and be prepared to discuss how you can contribute to their success.
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