Job Overview
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Job Description
The Challenges
Spearheading complex logistics and systems projects, ensuring smooth implementation and alignment with both internal teams and external clients.Managing multiple deployments of Warehouse Management Systems (WMS) and Transportation Management Systems (TMS), requiring coordination across diverse stakeholders and business units.Translating business needs into effective IT solutions, balancing technical feasibility with operational efficiency.Driving system enhancements and process automation in a fast-evolving logistics landscape.Navigate client requirements, ensuring seamless integrations, and resolving technical challenges while maintaining high service levels.Leading training initiatives to ensure strong adoption of new technologies across teams.Provide expert logistics and systems consultancy to internal teams and external clients.Lead high-quality project management and implementations within the IT Contract Logistics team, supporting company operations and client needs.Oversee application environment deployments (e.g., WMS, TMS), coordinating with support teams, preparing deployment instructions, and aligning with business units for seamless execution.Conduct detailed project work, including business analysis, system configuration, EDI/API mapping, product enhancement requests, and IT solution design tailored to business and client goals.Foster strong, ongoing relationships with customers and service providers to ensure successful project delivery.Diagnose and resolve application errors through thorough analysis.Collaborate with customers, business units, and end users to gather requirements, evaluate options, and ensure robust testing with minimal defects.Design, document, and manage requirements and change processes, ensuring clarity and stakeholder buy-in.Support staff training and adoption of applications while contributing to the design and development of new and existing systems.Ensure operational processes run efficiently to support business success.Participate in regular internal and external meetings, providing clear progress updates. What It Takes
A Bachelors degree in Information Technology, Computer Science, or a related field.Proven expertise in Tier 2 WMS implementation and SQL, with an understanding of modern automation technologies (RPA, BI, warehouse automation such as ASRS, Conveyor, PTL).Strong analytical skills, with experience in business process modeling and system development lifecycles (SDLC).8+ years of IT experience, with hands-on involvement in system analysis, development, or implementation.Excellent communication skills, with the ability to translate technical concepts for non-technical stakeholders.A proactive, solution-oriented mindset with a track record of problem-solving in logistics and supply chain technology.Experience in 3PL operations, vendor management, and cross-functional collaboration.Proficiency in tools like Power Automate, workflow modeling, and data visualization platforms.Strong project management skills, capable of handling multiple priorities and delivering under tight deadlines.Familiarity with programming languages (C++, .NET, Java) and expertise in optimized SQL query writing.Hands-on knowledge of REST/SOAP/XML services, mobile app integrations, and cloud technologies.
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