Senior IT Support Executive

Job Responsibilities

• Monitor and maintain IT infrastructure health across servers, networks, and cloud environments.
  
  
• Manage system updates, patches, and routine maintenance to ensure stable operations.
  
  
• Provide L1/L2 technical support for internal users, resolving hardware, software, and network issues.
  
  
• Perform and document regular tasks such as backups, security checks, and system assessments.
  
  
• Support end-user devices including PCs, mobile devices, servers, and I/O hardware.
  
  
• Respond to IT incidents and escalate as needed to ensure timely resolution.
  
  
• Collaborate on global/regional IT project rollouts and cross-functional troubleshooting.
  
  
• Maintain accurate system documentation and contribute to internal knowledge base materials.
  
  

Key Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
  
  
• 4 to 6 years of experience in IT operations, systems support, or a similar technical role.
  
  
• Experience with IT service management tools (e.g., Serviceware, Jira, etc.) is a plus.
  
  

• ITIL Foundation Certification an advantage

• CompTIA A+ or Network+ Certification an advantage

• Microsoft Certified: Azure Fundamentals or similar certifications an advantage
• Cisco Certified Network Associate (CCNA) an advantage

HOW TO APPLY:

Interested applicants, please click on Apply Now.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wang Chun Jin

EA Personnel Reg No: R