Other Information:
Working Hours: 5 Days (8am – 5.45pm / 11am – 8.45pm)
Locations: Tampines
Salary: UP $3200
Responsibilities:
· Serve as the primary point of contact for key clients regarding logistics-related matters, including inquiries, complaints, and special requests.
· Work closely with internal departments (e.g., logistics, warehouse, transportation) to ensure problems are addressed promptly and effectively.
· Oversee and assist with training initiatives for new customer service staff, ensuring a high level of product and process knowledge.
· Maintain accurate records of customer interactions, issues, and resolutions in relevant customer service software.
· Work with cross-functional teams to improve service delivery and customer satisfaction.
· Any ad-hoc duties as assigned
Requirements:
· Diploma in Logistics, Business Administration, Supply Chain Management, or related field will be an added advantage
· year relevant experience
Interested candidate please forward your resume to Leow Pei Qi (Josephine) (Reg: R call for further discussion.
Due to high volume of applications, only successful shortlisted candidate will be notified.
To apply directly for this position, click here
Thank you and wishing you all the best in your job search.