Senior Manager

Job description

Key Responsibilities

Strategic Planning and Leadership

• Develop and execute an institution-wide corporate communications strategy aligned with long-term goals and strategic initiatives.
  
  
• Foster an agile, insight-driven communications culture, building systems that measure impact and demonstrate value creation.
  
  
• Change communications for operational transformation: Be involved in change management efforts by using communication strategies to frame changes in terms of benefit, efficiency, or experience enhancement, linking to larger strategic goals.
  
  
• People development: Builds and leads a high-performing team and acts as counsellor, mentor, and coach.
  
  
• Foster a culture of collaboration, creativity, and continuous learning in alignment with the future of corporate communications.
  
  

Academic and Community Engagement

• Lead a team and work with multiple stakeholders in the planning, co-creation and management of engagement events and programs in the hospital and community settings.
  
  
• Ability to monitor and measure the impact and satisfaction levels of events and community activities to continuously improve strategies.
  
  
• Manage and curate hosted visits by government leaders, donors, academic partners, and VIP guests, ensuring a seamless institutional experience.
  
  
• Collaborate with internal and external stakeholders to deliver events that showcase the institutions excellence, vision, and leadership.
  
  

Marketing and Communications

• Develop a strategic brand, marketing and communications plan that addresses the geographic and healthcare sector market leadership ambition.
  
  
• Effectively execute marketing and external communications plan in collaboration with Group and relevant stakeholders.
  
  
• Deliver innovative campaigns to increase the market share and reputation to be a world class oncology centre locally and globally.
  
  
• Champion innovative use of digital channels including web, account-based media buy, marketing automation and social media.
  
  
• Oversee brand narrative, editorial standards, and tone of voice to ensure consistency and impact across all communication platforms.
  
  
• Collaborate with faculty and research teams to translate clinical, research and education outputs into compelling, audience-relevant stories.
  
  
• Position the institutions academic and scientific achievements through local and global communication channels.
  
  
• Leverage data and analytics to drive insights; develop and implement metrics to measure results of marketing campaigns and programs including lead generation/sales in line with marketing automation system implementation; provide analysis and recommendations to support continuous growth, improved execution and team development.
  
  

Organizational Culture and Engagement

• Partner with leadership to strengthen internal communication that aligns with institutional values and strategic change.
  
  
• Create opportunities for storytelling, feedback loops, and recognition that humanize operations and celebrate service contributions.
  
  
• Lead internal campaigns, and transformation communications to support workforce engagement and shared purpose.
  
  

Philanthropy Management

• Develop and implement comprehensive fundraising strategies to achieve fundraising goals and objectives.
  
  
• Prepare marketing materials, pitch books, and presentations to effectively communicate the strategies, performance, and value proposition to donors.
  
  
• Ensure compliance with all relevant regulations and reporting requirements related to fundraising activities.
  
  
• Provide regular updates and reports to leadership team on fundraising progress and performance.
  
  

Project Stewardship

• Assist in managing key projects and initiatives by coordinating tasks, deadlines, and resources.
  
  
• Monitor project progress, track milestones, and provide regular updates to the executive.
  
  
• Good resource management to oversee budgets and allocate resources effectively for events, programs and public forums.
  
  
• Prepare project reports and presentations as needed.
  
  

Institutional Support & Flexibility (~20%)

• Undertake other responsibilities as assigned by the Reporting Officer or Department Head.
  
  
• Provide flexible support for cross-team initiatives and evolving institutional priorities.
  
  

Key Requirements

• Minimum of 15 to 20 years of progressive experience in communications, marketing, or strategic engagement roles, with at least 5 years in a leadership capacity.
  
  
• Tertiary qualification in Communications, Marketing, Media, Journalism, Public Relations, or a related discipline; postgraduate qualifications are an advantage.
  
  
• Exceptional candidates with less traditional pathways but who demonstrate outstanding leadership, strategic thinking, and institutional alignment may also be considered.
  
  
• Exceptional written and verbal communication skills, with the ability to craft compelling narratives across platforms and audiences.
  
  
• Strong relationship-building, stakeholder engagement, and influencing capabilities, with a demonstrated ability to navigate complex environments.
  
  
• Confident public speaker with excellent presentation skills and a strong executive presence.
  
  
• Proven change agent with the ability to manage ambiguity, balance competing priorities, and drive strategic alignment across functions.
  
  
• Effective people leader with a track record of building, mentoring, and developing high-performing teams in both in-person and digitally connected work environments.
  
  
• Demonstrated experience leading diverse, multidisciplinary teams and fostering a culture of collaboration, inclusion, and continuous learning; a hands-on leader who leads by example and is willing to roll up their sleeves when needed.
  
  

Only shortlisted candidate will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions.

e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions.

e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

Required Skill Profession

Other General