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Urgent! Senior Manager, Digital Product & Ecosystem- Asia Pacific (Pooling Only) Job Opening In Singapore, Singapore – Now Hiring Western Union
Senior Manager, Digital Product & Ecosystem-Asia Pacific - Singapore
Would you like to play a key role in helping a global financial services company grow their business in Asia Pacific?
Are you interested in joining a globally diverse FinTech organizationwhich is passionate about serving customers with omnichannel ways of accessing remittance services, building market profileand driving growth?
Join Western Union as a Senior Manager, Digital Product & Ecosystem.
Western Union powers your pursuit.
Be motivated by our values: Integrity, Respect, Trust & Innovation.
Role Responsibilities:
Senior Manager, Digital Product & Ecosystem, Asia Pacific will own the digital solutioning, product-market fit, conception of user journey, localization and integration efforts across Asia Pacific to launch, operate and monitor new and existing digital products.
The role will be responsible for aligning regional initiatives with our global strategy and delivering exceptional customer experiences.
With a key focus on advancing our omnichannel and wallet ecosystem offerings across key send and receive markets, the candidate will be the subject matter expert for product management, product-market fit, knowledge of local payment/ecosystem partners, UI/UX topics and responsible for definition and implementation of a framework for sustainable and modular application design
The role will guide product development based on local insights, business requirements and understanding of segments within global style guides.
The position also ensures an independent conception and specification of user experience designs while paying attention to business requirements and technical feasibility specific to geography.
You are also in charge of:
Developmentand ownership of BRD and PRD for each digital and ecosystem product released
End to end delivery timeline for partner on-boarding to launch
Building operational policies within Agile product development, procedures and processes methodologies
Understanding of partner/application interfaces and APIs that enable a digital ecosystem
Design of user journeys based on design principles, market data and benchmarking
Monitoring product performance based on a range of commercial and operating KPIs and metrics
Running product operational forums and liaison with suppliers and vendor partners
Ensure that the product development plans comply with relevant legal and compliance policies.
Ongoing product development and feature implementation.
Co-Build & maintain effective product technology road maps and strategies for the digital payments, wallet and cross border business.
Understand and track competitor activities specific to product categories.
Navigate complex and fast-moving Fintech technology landscape to harness technology opportunities and steer away from threats.
Enable customer-facing staff with specialist product training and support through Learning & Development.
Project manages workstreams to bring the product to life.
Other key responsibilities of the job include gathering of requirements and participating in the end-to-end platform requirements.
Role Requirements:
To be successful in this role, end- to-end experience in strategic planning & digital integration.
Past product/business/project experience in similar fintech space; role will also be in-charge of current & future products within the ecosystem.
Technical/Business experience of building and operating wallets, digital payments, e-marketplaces, card processing and cross border product and platforms.
Ideally led a product line from build, launch and operate phases.
Passionate about maximizing a product’s commercial outcomes
Detailed understanding of product methodologies, documentation and processes for digital products with a systematic/analytical mindset.
Preferred to have an advanced degree in Tech/Business Administration or similar
Experience working with cross functional teams across APAC region
Having an Entrepreneurial mindset
.
Benefits
You will have access to multiple health insurance options, accident and life insurance, and resources for development and training, in additional to a range of other global employee benefits
().
The following additional location-specific benefits also apply (note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment).
Your Western Union specific benefits include:
Paid Time Offs
Employee Assistance Programs
Global Recognition and Rewards Programs
Employee Wellness
We are passionate about our diversity.
Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve.
We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status.
The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
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Estimated Job Posting End Date:
11-30-2025This application window is a good-faith estimate of the time that this posting will remain open.
This posting will be promptly updated if the deadline is extended or the role is filled.
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Great news! Western Union is currently hiring and seeking a Senior Manager, Digital Product & Ecosystem Asia Pacific (Pooling Only) to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Western Union adheres to the cultural norms as outlined by Expertini.
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