Senior Manager, Group Distribution Strategy & Governance (Hong Kong or Singapore based)

Job description

Senior Manager, Group Distribution Strategy & Governance (Hong Kong or Singapore based)
Senior Manager, Group Distribution Strategy & Governance (Hong Kong or Singapore based)
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About FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia.

FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.

Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance.

FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.


About FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia.

FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.

Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance.

FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.


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CONTEXT
Support governance related requirements for the Group and business units (BUs)
Support the development of a forward-looking & aligned, group-wide distribution governance framework and approach across the Group and BUs
PURPOSE
Provide effective support to GHDSG in ensuring appropriate distribution governance framework and approach is in place
Support in providing guidance and coaching to Group teams and BUs, with an aim to improve sales quality and effectiveness
KEY ACCOUNTABILITIES
Play a key role in compensation approvals and distribution governance
Conduct compensation review and approvals across BUs and channels, to ensure quality scheme design with business needs being met
Conduct governance document drafting, updating and maintenance, to support a more holistic distribution governance framework
Support the review of new M&A and/or distribution transactions
Provide other distribution governance support
Drive strategic projects
Driven & manage relevant strategic projects focusing on sales effectiveness and quality
Support distribution risk monitoring
Support the establishment of distributor risk monitoring framework and approach, including agents’, agency leaders’ and 3rd party distributors’ risk rating & monitoring, through collaboration with Group teams and BUs
Support business quality monitoring including persistency and other key metrics (including early indicators), through collaboration with Group teams and BUs
Support and/or drive distribution risk and business quality related strategic projects
Maintain IRP tracking and monitoring
Support other regular and/or ad-hoc tracking and monitoring related to distribution quality, sales effectiveness and distributor risks
Support distribution performance management related matters
Participate in Monthly Sales & Proposition Dialogue with BUs and support on relevant Q&A
Support regular and/or ad-hoc reporting on distribution performance
QUALIFICATIONS / EXPERIENCE
Professional qualification in Actuarial Science or related discipline
Minimum 5 years of relevant working experience in life insurance industry
Experience of working with BU distribution teams, channel management of business functions of similar size and complexity, preferably in multiple Asian countries in a fast-moving environment, with constructive working relationships relevant stakeholders
KNOWLEDGE & TECHNICAL SKILLS
Strong quantitative skills
Familiarity with insurance, insurance digitisation products and processes are preferable
Strong analytical and problem-solving skills, with ability to work with complex financial and business issues
Ability to clearly communicate ideas, concepts and results whether written and oral
Attention to detail and good business partnering, interpersonal and stakeholder management
Demonstrated initiatives and commitment and ability to meet tough timelines
Able to handle multiple requests from various parties and multi task
Effective command of English, and preferably other languages relevant to FWD markets
Able to work in an evolving and dynamic environment and resilient to pressure
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Distribution and Strategy/Planning
Industries Insurance
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