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Senior Manager, Learning Quality Job Opening In Singapore, Singapore – Now Hiring CERTIS GROUP - GHR


Job description

About Certis:

Certis is a leading outsourced services partner that designs, builds and operates smart, integrated solutions across security, facilities management and customer experience.

Headquartered in Singapore with a growing presence in Australia and Qatar, we harness the power of technology, from AI to robotics, to deliver critical services that protect lives and enable communities to thrive.

At Certis, your work has purpose.

You will be part of a mission that goes beyond operations and shapes safer, smarter and better outcomes for people and businesses.

We offer diverse career pathways, invest in your growth and empower you to make a meaningful difference.

If you are ready to build the future, your journey starts here with us.

Life At Certis:

  • Power a Smarter, Safer World with Tech: We build purposeful solutions that serve, protect and empower, driven by trust and powered by people.

  • Shape the Future: Take charge of your development with diverse opportunities across roles, borders and technologies.

    Work alongside leaders who invest in your potential and a culture that will take you further.

  • Where Purpose Meets Possibility: From safeguarding communities to shaping smarter, more sustainable futures, we are committed to creating long-term value not just for our customers, but also for society and the environment.

Job Purpose:

The Senior Manager, Learning Quality & Systems plays a critical role in driving excellence in learning operations, systems, and governance.

This role leads a team to ensure high standards of performance, oversees registrar and learning system functions, and leverages data-driven insights to strengthen learning effectiveness.

By ensuring robust governance, quality assurance, and operational efficiency, the incumbent contributes to building a future-ready workforce and delivering impactful learning experiences across the organization.

What You'll Do:

  • Lead and Manage Operations – Oversee the registrar function, facilities and a high-performing team to ensure smooth operations, compliance, and a safe learning environment.

  • Drive Learning Systems Excellence – Manage the Learning Management System (LMS), resolve system issues, and ensure effective rollout, assignment and tracking of core programmes.

  • Strengthen Governance & Quality – Establish and reinforce learning policies, conduct ISO 9001:2015 audits and support external audits to uphold quality standards.

  • Leverage Data & Analytics – Conduct learning analytics, consolidate programme reports and propose targeted interventions to enhance learning effectiveness.

  • Engage Stakeholders & Councils – Partner with key stakeholders, manage the Certis Corporate University (CCU)Advisory Council and Associate Faculty, and provide strategic and administrative support to ensure alignment and relevance.

What You'll Bring:

  • Educational Background – Degree in any discipline; WSQ Advanced Certificate in Learning and Performance (ACLP) is an advantage.

  • Leadership Experience – Proven track record in a leadership/management role, with the ability to guide teams and drive operational excellence.

  • Learning Systems & Analytics – Experience in managing learning systems or ed-tech tools, coupled with strong skills in data analytics to inform decision-making.

  • Sector Knowledge – Familiarity with Singapore's adult education sector and/or workplace safety management will be a plus.

  • Core Competencies – Strong communication, stakeholder management, and problem-solving skills; adaptable, collaborative, and able to deliver under pressure.

Recognition & Reward:

  • Be part of a purpose-driven, values-led workplace that fosters collaboration, respect, and a culture of continuous growth.

  • Enjoy a competitive remuneration package with performance-based incentives and eligibility for annual bonuses.

  • Benefit from comprehensive medical and dental coverage, along with holistic wellness initiatives and dedicated mental health support.

Required Skill Profession

Other General


  • Job Details

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Are You Looking for Senior Manager, Learning Quality Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CERTIS GROUP - GHR adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Senior Manager, Learning Quality Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Senior Manager, Learning Quality?

Key qualifications for Senior Manager, Learning Quality typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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To improve your chances of getting hired for Senior Manager, Learning Quality, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Senior Manager, Learning Quality Job Success

CERTIS GROUP - GHR interview tips for Senior Manager, Learning Quality

Here are some tips to help you prepare for and ace your Senior Manager, Learning Quality job interview:

Before the Interview:

Research: Learn about the CERTIS GROUP - GHR's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Senior Manager, Learning Quality interview at CERTIS GROUP - GHR, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CERTIS GROUP - GHR's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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