Senior Manager Regulatory Risk Assurance

Job description

Job ID: 40892

Location: Singapore, SG

Area of interest: Retail Banking

Job type: Regular Employee

Work style: Office Working

Opening date: 1 Oct 2025

JOB SUMMARY

• Manage regulatory risk assurance unit to ensure compliance to BCCR, MAS 635 and other regulations concerning unsecured lending in Singapore.
  
  
• Continuously improve the way we work by driving cost effectiveness and automation of credit and regulatory processes.
  
  
• Ensure compliance with the Group's standards and regulatory requirements pertaining to Money Laundering and KYC.
  
  
• Opportunity to work with various stakeholders in the bank including both Standard Chartered country and group Products, Sales, Operations, Collections, Modelling and Governance to support business growth opportunities in Singapore.
  
  

RESPONSIBILITIES

Strategy

• Active participation in all projects and initiatives which impact the regulatory adherence of the unsecured portfolio.
  
  
• Continuous monitoring of unsecured portfolio and processes for identification of regulatory breaches and tracking and closure of identified regulatory breaches as per Operational Risk framework.
  
  

Business

• Manage the compliance of combined credit limit customers (common with Trust Bank) with all the regulations through detailed monthly reconciliations along with Trust Bank and addressing identified issues/gaps.
  
  
• Keeping track of changes in existing unsecured regulations as well as new regulations and ensure all existing processes and policies are updated and new ones created to cater to changes.
  
  

Processes

• Managing customer complaints arising due to regulatory reviews and actions on customer accounts.
  
  
• Creating and managing execution of all regular processes required to ensure adherence to unsecured regulations.
  
  

People & Talent

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
  
  
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  
  This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  
  
• Collaborate with various stakeholders to achieve the business and risk outcomes for the bank.
  
  

Risk Management

• Ensure risks of processing failure are being actively controlled end-to-end.
  
  
• Participate in and / or support the Bank's effort in combating money-laundering activities.
  
  
• Work with the Quality Assurance (QA) team to incorporate Policy changes in the various QA exception reports and resolve QA findings in a timely manner

Governance

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  
  
• Ensure compliance to the Operational Risk Framework including the effective application of risk toolkit like KPIs/KRIs, CSTs and reporting.
  
  
• Ensure compliance with the Group's standards and regulatory requirements pertaining to Money Laundering and KYC.
  
  
• Ensure compliance with local regulations and group policies.
  
  
• Ensure material risk exposures and related issues are reported to the responsible governance committees and to Group and business level committees as appropriate.
  
  

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
  
  
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  
  This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  
  
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  
  
• Lead to achieve the outcomes set out in the Bank's Conduct Principles

Key Stakeholders

• PM&F / SCMAC
• Collections
• CCPL Business
• Credit Initiation
• Compliance
• Operations
• Group Risk
• Customer Experience
• Technology
• Trust Bank (TBSL)

Other Responsibilities

• Perform other responsibilities assigned as and when required.
  
  These include but are not limited to – credit policy training sessions for front-line and CI etc.
  
  

Our Ideal Candidate

• Education - Relevant Tertiary Qualifications from a recognised institution

Role Specific Technical Competencies

• Market Knowledge
• 10 years experience within the banking industry, including demonstrated success in a similar role
• Regulatory Framework and Requirement
• Awareness and understanding of the regulatory framework in which the firm operates and the regulatory requirements and expectations relevant to the role.
  
  
• Ability to priorities multiple deliverables with demonstrable organizational, project management and time management skills.
  
  
• Well versed with various principle and other risk types, its implication of individual and business lending and for overall function.
  
  
• Problem Management Process.
  
  
• Non-technical Skills
• Effective collaborative skills that contribute to positive working relationships with both internal and external stakeholders including regulators and rating agencies.
  
  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact.

For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other.

We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before.

If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.

When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  
  
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  
  
• Flexible working options based around home and office locations, with flexible working patterns.
  
  
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  
  
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  
  

Required Skill Profession

Other General