Senior Network Engineer

Key Responsibilities

• Gather business and application requirements to design, install, test, and implement network systems in line with specifications and service levels.
  
  
• Ensure daily operations align with ITSM/ITIL methodologies (Change, Incident, Problem, Release Management & CMDB).
  
  
• Monitor and measure system performance and availability, implementing corrective actions to meet SLAs.
• Respond promptly to incidents, perform root cause analysis, and provide timely resolutions with regular status updates.
  
  
• Implement service continuity measures such as backup/restore procedures and disaster recovery plans.
  
  
• Create and maintain comprehensive network documentation.
  
  
• Support solution proposals and participate in client presentations.
  
  
• Lead and mentor a team of network engineers, ensuring productivity and technical excellence.
  
  
• Attain and maintain key certifications required for vendor partnerships.
  
  

Requirements

• Diploma/Degree in IT, Computer Science, or related field.
  
  
• 5–8 years of experience in enterprise network engineering, with leadership exposure.
  
  
• Strong technical expertise in routing, switching, firewalls, VPNs, and network security.
  
  
• Hands-on experience with ITSM/ITIL processes.
  
  
• Proficiency in network performance monitoring and troubleshooting tools.
  
  
• Familiarity with backup/restore solutions and disaster recovery planning.
  
  
• Strong communication skills with the ability to work across teams and engage stakeholders.
  
  
• Relevant certifications (e.g., CCNP, CCIE, ITIL) preferred.