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Urgent! Senior Officer (Operations & Corporate Customer Support) Job Opening In Singapore, Singapore – Now Hiring SimplyGo Pte. Ltd.
Senior Officer (Operations & Corporate Customer Support)
We are looking for a service-oriented and detail-focused
Senior Officer, Digital Lifestyle & Payments/ Business Support
to be the main point of contact for our corporate clients.
In this role, you will manage day-to-day corporate fleet operations, handle customer inquiries, resolve issues, and ensure smooth collaboration between internal teams and clients.
Your work will directly contribute to building strong customer relationships and supporting the success of our business.
What You’ll Be Doing
Manage daily corporate fleet functions including vehicle registration/de-registration, card renewals, blacklist requests, and refunds tracking
Handle incoming calls and respond to corporate customer inquiries promptly and accurately
Provide information using internal systems such as PowerBI and the Corporate App portal
Build and maintain strong, trust-based relationships with corporate clients
Address and resolve customer complaints with effective solutions
Liaise with internal teams to ensure timely fulfilment of customer requests
Generate reconciliation and management reports, including monthly reports to MAS
Follow up on outstanding payments and bad debt collections from corporate clients
Support ad-hoc administrative and operational duties as required
What We’re Looking For
Proven experience in customer service and stakeholder management
Strong verbal and written communication skills for both internal and external interactions
Ability to resolve issues promptly and professionally
Excellent organisational and time management skills
Detail-oriented with strong data handling and reporting capabilities
Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables), Word, and other office tools
Adaptable, with the ability to handle multiple priorities and work under pressure
What we offer
At SimplyGo, we value our employees and strive to create a supportive and inclusive work environment.
We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement.
You'll also enjoy a range of wellbeing initiatives, including flexible work arrangements and health programs.
About us
A wholly owned subsidiary of the Land Transport Authority (LTA), SimplyGo provides transit ticketing and travel card-related services.
A key player in the Singapore public transport ecosystem, we act as an intermediary between commuters and stakeholders such as regulators, public transport operators and card issuers.
Our innovative initiatives simplify journeys while creating value for commuters.
Through the SimplyGo app, we ensure seamless customer journeys via trusted payment solutions and ticketing services.
If you're excited about this opportunity in making a positive impact on the communities we serve and want to be a part of our growing team, apply now.
Seniority level
Associate
Employment type
Contract
Job function
Project Management and Customer Service
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Unlock Your Senior Officer Potential: Insight & Career Growth Guide
Real-time Senior Officer Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior Officer in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 36455 jobs in Singapore and 31867 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Senior Officer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! SimplyGo Pte. Ltd. is currently hiring and seeking a Senior Officer (Operations & Corporate Customer Support) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Senior Officer (Operations & Corporate Customer Support) Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SimplyGo Pte. Ltd. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Senior Officer (Operations & Corporate Customer Support) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Senior Officer (Operations & Corporate Customer Support) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Senior Officer (Operations & Corporate Customer Support) interview at SimplyGo Pte. Ltd., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SimplyGo Pte. Ltd.'s products or services and be prepared to discuss how you can contribute to their success.
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