• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

Senior Officer (Operations & Corporate Customer Support) Job Opening In Singapore, Singapore – Now Hiring SimplyGo Pte. Ltd.

Senior Officer (Operations & Corporate Customer Support)

    Singapore Jobs Expertini Expertini Singapore Jobs Other General Senior Officer (Operations & Corporate Customer Support)

Job description

Senior Officer (Operations & Corporate Customer Support)
We are looking for a service-oriented and detail-focused
Senior Officer, Digital Lifestyle & Payments/ Business Support
to be the main point of contact for our corporate clients.

In this role, you will manage day-to-day corporate fleet operations, handle customer inquiries, resolve issues, and ensure smooth collaboration between internal teams and clients.

Your work will directly contribute to building strong customer relationships and supporting the success of our business.


What You’ll Be Doing
Manage daily corporate fleet functions including vehicle registration/de-registration, card renewals, blacklist requests, and refunds tracking
Handle incoming calls and respond to corporate customer inquiries promptly and accurately
Provide information using internal systems such as PowerBI and the Corporate App portal
Build and maintain strong, trust-based relationships with corporate clients
Address and resolve customer complaints with effective solutions
Liaise with internal teams to ensure timely fulfilment of customer requests
Generate reconciliation and management reports, including monthly reports to MAS
Follow up on outstanding payments and bad debt collections from corporate clients
Support ad-hoc administrative and operational duties as required
What We’re Looking For
Proven experience in customer service and stakeholder management
Strong verbal and written communication skills for both internal and external interactions
Ability to resolve issues promptly and professionally
Excellent organisational and time management skills
Detail-oriented with strong data handling and reporting capabilities
Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables), Word, and other office tools
Adaptable, with the ability to handle multiple priorities and work under pressure
What we offer
At SimplyGo, we value our employees and strive to create a supportive and inclusive work environment.

We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement.

You'll also enjoy a range of wellbeing initiatives, including flexible work arrangements and health programs.


About us
A wholly owned subsidiary of the Land Transport Authority (LTA), SimplyGo provides transit ticketing and travel card-related services.


A key player in the Singapore public transport ecosystem, we act as an intermediary between commuters and stakeholders such as regulators, public transport operators and card issuers.


Our innovative initiatives simplify journeys while creating value for commuters.

Through the SimplyGo app, we ensure seamless customer journeys via trusted payment solutions and ticketing services.


If you're excited about this opportunity in making a positive impact on the communities we serve and want to be a part of our growing team, apply now.


Seniority level
Associate
Employment type
Contract
Job function
Project Management and Customer Service
Get notified about new Operations Support Officer jobs in
Singapore, Singapore .


#J-18808-Ljbffr

Required Skill Profession

Other General


  • Job Details

Related Jobs

SimplyGo Pte Ltd hiring Senior Officer, Corporate Customer Service Support Job in Central Singapore Community Development Council, SG.01, Singapore
SimplyGo Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
SIA Engineering Company Ltd hiring Customer Support Operations Officer Job in Singapore Changi Airport, SG.02, Singapore
SIA Engineering Company Ltd
Singapore Changi Airport, SG.02, Singapore
Confidential hiring Corporate Support Officer Job in Singapore
Confidential
Singapore
STELLAR CORPORATE hiring Corporate Support Officer Job in Tiong Bahru, Tiong Bahru, Singapore
STELLAR CORPORATE
Tiong Bahru, Tiong Bahru, Singapore
WSH Experts Pte Ltd hiring Corporate Support Officer Job in Singapore
WSH Experts Pte Ltd
Singapore
GAIN EMPLOYMENT SERVICES PTE. LTD. hiring Corporate Support Officer Job in Singapore
GAIN EMPLOYMENT SERVICES PTE. LTD.
Singapore
WSH Experts Pte Ltd hiring Corporate Support Officer Job in Singapore
WSH Experts Pte Ltd
Singapore
Adecco Personnel Pte Ltd. hiring Corporate Support Officer Job in Central Singapore Community Development Council, SG.01, Singapore
Adecco Personnel Pte Ltd.
Central Singapore Community Development Council, SG.01, Singapore
Lalamove hiring Customer Support Officer Job in Singapore
Lalamove
Singapore
WSH Experts Pte Ltd hiring Customer support officer Job in Yishun New Town, SG.03, Singapore
WSH Experts Pte Ltd
Yishun New Town, SG.03, Singapore
SIA Engineering Company hiring Customer Support Officer Job in چنگی, استان تهران, Singapore
SIA Engineering Company
چنگی, استان تهران, Singapore
EDUCARE HUMAN CAPITAL PRIVATE LIMITED hiring Operations Support Officer Job in Singapore
EDUCARE HUMAN CAPITAL PRIVATE LIMITED
Singapore
WSH Experts Pte Ltd hiring Operations Support Officer Job in Singapore
WSH Experts Pte Ltd
Singapore
SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. hiring operations support officer Job in Singapore
SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD.
Singapore
RE SUSTAINABILITY CLEANTECH PTE. LTD. hiring Operations Support Officer Job in Tuas, Tuas, Singapore
RE SUSTAINABILITY CLEANTECH PTE. LTD.
Tuas, Tuas, Singapore
WSH Experts Pte Ltd hiring Operations Support Officer Job in Singapore
WSH Experts Pte Ltd
Singapore
Re Sustainability Cleantech Pte Ltd hiring Operations Support Officer Job in Tuas, Tuas, Singapore
Re Sustainability Cleantech Pte Ltd
Tuas, Tuas, Singapore
Re Sustainability Cleantech Pte Ltd hiring Operations Support Officer Job in North West Community Development Council, SG.03, Singapore
Re Sustainability Cleantech Pte Ltd
North West Community Development Council, SG.03, Singapore
The Eurasian Association, Singapore hiring operations support officer Job in Paya Lebar, Paya Lebar, Singapore
The Eurasian Association, Singapore
Paya Lebar, Paya Lebar, Singapore
VEE EXPERTS PTE. LTD. hiring Operations Support Officer Job in Tampines Estate, Tampines Estate, Singapore
VEE EXPERTS PTE. LTD.
Tampines Estate, Tampines Estate, Singapore
APBA TG HUMAN RESOURCE PTE. LTD. hiring Operations Support Officer Job in Singapore
APBA TG HUMAN RESOURCE PTE. LTD.
Singapore
GREENLANE PRIVATE LTD. hiring Corporate Banking Support Senior Officer/ARM Job in Singapore
GREENLANE PRIVATE LTD.
Singapore
RECRUIT EXPRESS PTE LTD hiring East Customer Support Officer Job in Paya Lebar, Paya Lebar, Singapore
RECRUIT EXPRESS PTE LTD
Paya Lebar, Paya Lebar, Singapore
WSH Experts Pte Ltd hiring Customer Support Officer- East Job in Singapore
WSH Experts Pte Ltd
Singapore
WSH EXPERTS PTE. LTD. hiring Customer Support Officer- East Job in Singapore
WSH EXPERTS PTE. LTD.
Singapore
beBeeOperations hiring Customer Support Operations Coordinator Job in Singapore
beBeeOperations
Singapore
RecruitFirst hiring business support officer, operations Job in Singapore
RecruitFirst
Singapore
CORDIA PTE. LTD. hiring Officer, Property Operations Support Job in Singapore
CORDIA PTE. LTD.
Singapore
GREENSAFE INTERNATIONAL PTE. LTD. hiring Operations Support Officer #Tampines Job in Singapore
GREENSAFE INTERNATIONAL PTE. LTD.
Singapore
Greensafe International hiring Operations Support Officer #Tampines Job in Singapore
Greensafe International
Singapore

Unlock Your Senior Officer Potential: Insight & Career Growth Guide


Real-time Senior Officer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Senior Officer in Singapore, Singapore, highlighting market share and opportunities for professionals in Senior Officer roles.

35907 Jobs in Singapore
35907
31470 Jobs in Singapore
31470
Download Senior Officer Jobs Trends in Singapore and Singapore

Are You Looking for Senior Officer (Operations & Corporate Customer Support) Job?

Great news! is currently hiring and seeking a Senior Officer (Operations & Corporate Customer Support) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SimplyGo Pte. Ltd. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Senior Officer (Operations & Corporate Customer Support) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Senior Officer (Operations & Corporate Customer Support)?

Key qualifications for Senior Officer (Operations & Corporate Customer Support) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Senior Officer (Operations & Corporate Customer Support)?

To improve your chances of getting hired for Senior Officer (Operations & Corporate Customer Support), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Senior Officer (Operations & Corporate Customer Support) Job Success

SimplyGo Pte. Ltd. interview tips for Senior Officer (Operations & Corporate Customer Support)

Here are some tips to help you prepare for and ace your Senior Officer (Operations & Corporate Customer Support) job interview:

Before the Interview:

Research: Learn about the SimplyGo Pte. Ltd.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Senior Officer (Operations & Corporate Customer Support) interview at SimplyGo Pte. Ltd., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SimplyGo Pte. Ltd.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Senior Officer (Operations & Corporate Customer Support) Positions

Setting up job alerts for Senior Officer (Operations & Corporate Customer Support) is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!