Senior Product Manager, KYC

Responsibilities

• Work in a global team to collaboratively design and develop a platform that provides world class KYC service that is compliant and able to provide best user experience and achieve best KYC conversion rate
• Create and review Product Requirements Document (PRD) for easy tracking within the project group
• Ensure the project is executed according to schedule to meet the deadlines
• Communicate with Engineers / Designers as well as internal stakeholders like Compliance and Risk to ensure the KYC flow offer the greatest value are prioritized
• Track and analyze key user metrics to solve issues and drive continuous improvements
• Constant refinement on workflow design to ensure the platform is intuitive for seamless operation to optimize conversion rate in the designated markets
• Support the Regional/Global Heads and work with different stakeholders to coordinate the implementation of product
• Articulate new features and enhancements to users and internal stakeholders

Requirements

• 5–8 years of proven experience as a Product Manager, preferably in the tech, fintech, finance or blockchain industry
• Strong experience with KYC processes is a significant advantage
• Expertise in product lifecycle management, preferably within an agile framework
• Exceptional time-management and organizational skills, with the ability to prioritize objectively
• Logical thinker with a talent for identifying and articulating rationale, assumptions, and risks
• Excellent collaboration and communication skills
• Self-starter who thrives in a fast-paced, cross-functional, and results-driven environment.
  
  
• Proficiency in both written and spoken English is essential