Role Overview
We are seeking a
Senior Salesforce Techno-Functional Consultant
to join our dynamic delivery team in Singapore.
The successful candidate will play a key role in designing, developing, and implementing scalable Salesforce solutions, acting as a bridge between business and technology teams.
This role requires strong hands‐on experience across both
functional
and
technical
domains, combined with leadership and stakeholder‐management skills.
Key Responsibilities
Project Delivery
Lead and actively participate in all phases of the Salesforce project lifecycle, from requirement gathering to go‐live and post‐implementation support.
Manage development tasks, monitor progress, and ensure timely delivery of milestones.
Identify project risks, propose mitigation strategies, and escape issues as needed.
Demonstrate strong ownership, accountability, and commitment to project outcomes.
Stakeholder Engagement & Requirements Gathering
Facilitate workshops with business users and stakeholders to capture detailed functional and technical requirements.
Document requirements, user stories, process flows, and acceptance criteria.
Collaborate with stakeholders to align expectations, resolve issues, and communicate technical constraints clearly.
Build and maintain positive relationships with cross‐functional teams and clients.
Solution Design & Documentation
Design scalable Salesforce solutions that balance configuration, custom development, integration, and data migration needs.
Prepare comprehensive
functional and technical design documents
in alignment with best practices.
Collaborate with solution architects to maintain consistency and compliance with standards.
Review and refine deliverables produced by junior consultants, providing mentorship and feedback.
Salesforce Development & Configuration
Configure and develop Salesforce components using
OmniScript, LWC (Lightning Web Components) , Apex, and Flows.
Conduct code reviews and ensure adherence to quality, security, and performance standards.
Manage deployment activities and coordinate release management processes using CI/CD tools.
Testing & Quality Assurance
Lead creation and execution of test scripts, facilitate
UAT sessions , and validate business requirements.
Ensure all deliverables meet functional and technical expectations prior to deployment.
Training & Enablement
Develop and deliver training sessions and user guides for business and technical users.
Mentor and guide junior team members to build internal Salesforce capability.
Data Migration Support
Support end‐to‐end data migration activities including mapping, cleansing, validation, and uploads.
Ensure integrity and completeness of migrated data through verification and testing.
Requirements
Bachelor’s Degree in
Computer Science, Information Systems, or related field .
Minimum
5 years of experience
in Salesforce project implementation (or 4 years with proven team leadership).
Certifications (minimum):
Salesforce Administrator ,
Platform Developer ,
Platform App Builder .
Additional certifications preferred:
OmniStudio Developer ,
OmniStudio Consultant ,
Platform Developer II ,
JavaScript Developer ,
Public Sector Solutions .
Strong technical skills in Salesforce configuration, Apex, LWC, Flows, Integration (REST/SOAP APIs), and CI/CD pipelines.
Proficiency in business analysis, stakeholder management, and functional documentation.
Excellent problem‐solving, analytical, and communication skills.
Experience in
public sector
or large‐scale enterprise transformation projects is advantageous.
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