Senior Solution Engineer Singapore

Job description

At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love.

But we are more than a platform.

We are the creators and stewards of the Experience Management category serving over 18,000 clients globally.

Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them.

Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light.

You won’t have to look to find growth opportunities— they’ll find you.

From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business.

Join over 5,000 people across the globe who think that’s work worth doing.

**Senior Solutions Engineer**

**Why We Have This Role**

As a Senior Solution Engineer at Qualtrics, you’ll play a key role in shaping and driving the sales cycle by providing technical leadership and thought partnership that helps clients transform their Experience Management programs.

You will work closely with sales teams and customers, translating business objectives into compelling, actionable solutions that showcase the value of our platform.

Your expertise and trusted advisor approach will be central to advancing customer transformation and expanding Qualtrics’ impact in the region.

**How You’ll Find Success**

+ Deep understanding of customer needs, translating business challenges into tailored Qualtrics solutions
+ Ability to influence enterprise sales pursuits across Singapore with strong technical knowledge
+ Exceptional communication and presentation skills with empathy for clients and prospects
+ Proactive and autonomous in managing priorities and engaging with customers to shorten sales cycles
+ Strong collaboration with product, engineering, and sales teams to align technical solutions with business goals
+ Expertise in Qualtrics products and ability to differentiate from competitors
+ Skilled at managing complex technical discussions and issue resolution

**How You’ll Grow**

+ Develop as a domain expert in Experience Management and become a thought leader in the space
+ Broaden your skills by working across diverse markets in Singapore and cross-functional teams
+ Benefit from a structured promotion process and career action planning with your manager
+ Access to global opportunities through Qmobility and internal transfers

**Things You’ll Do**

+ Deliver expert technical pre-sales support including product demos, pilot implementations, and ongoing consultation to accelerate sales success
+ Translate Qualtrics’ technical capabilities into clear business value for strategic accounts and drive adoption across departments
+ Create and maintain technical resources and deliver enablement to boost the effectiveness of enterprise account executives
+ Build deep knowledge of competitive products and develop strategies to position Qualtrics effectively in the market
+ Collaborate with Product Management, Marketing, and Engineering teams to shape current and future product offerings based on customer feedback
+ Act as a trusted technical advisor, managing product-related issues and communicating clearly with customers and internal teams

**What We’re Looking For On Your Resume**

+ 6+ years in Sales Engineering, Solution Architecture, or Pre-Sales in a SaaS/cloud software environment, engaging C-level or VP buyers
+ Experience collaborating with product teams, marketing, partners, and services to support sales efforts
+ Solid understanding of SaaS technical concepts including APIs, security, protocols, and integrations
+ Ability to architect solutions that address both technical and business challenges with a strategic mindset
+ Proven skills in territory and pipeline management, working closely with sales to close deals efficiently
+ Strong willingness to learn new technologies and adapt to changing business needs
+ Bachelor’s degree and full professional proficiency in English
+ Willingness to travel across South Korea and Southeast Asia as needed

**Preferred Qualifications**

+ Prior experience in Sales or Solution Engineering roles
+ Familiarity with HTML, CSS, JavaScript, SQL a plus
+ Background in survey, data collection, or market research software support

**What You Should Know About This Team**

+ Driven, intelligent, and well-organized team members who push to exceed quarterly and annual goals
+ Collaborative culture focused on teamwork, client success, and shared achievement
+ Opportunity to make a significant impact on company growth by enabling transformational customer outcomes
+ Fast-paced environment with strong career advancement potential within a global organization
+ A team that truly values learning, growth, and the passion for technology and experience management

**Our Team’s Favourite Perks and Benefits**

+ Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours
+ Qualtrics Experience Program - SGD 2,400 for an experience of your choosing (eligible after a year)
+ Wellness Reimbursement Program - SGD 1600 annually (SGD 400/quarter) for wellness related activities
+ We take pride in our office design aiming at cultivating creativity from our rooftop views to an open and collaborative work space
+ On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our offices
+ We believe in sharing Qualtrics success which is part of the compensation for all employees

**The Qualtrics Hybrid Work Model:** Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organisational leader.

These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation.

For the rest of the week, work where you want, owning the integration of work and life.

_Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic._

_​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:_ Family & Medical Leave Act (https://www.dol.gov/agencies/whd/posters/fmla) , Equal Opportunity Employment (https://www.eeoc.gov/poster) , Employee Polygraph Protection Act (https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act)

_Qualtrics is committed to the inclusion of all qualified individuals.

As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know._

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