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Senior Specialist 1, Operations (Customer Project), QA Job Opening In Singapore, Singapore – Now Hiring Lonza

Senior Specialist 1, Operations (Customer Project), QA

    Singapore Jobs Expertini Expertini Singapore Jobs Other General Senior Specialist 1, Operations (Customer Project), Qa

Job description

Singapore, Tuas Singapore
Today, Lonza is a global leader in life sciences operating across three continents.

While we work in science, there’s no magic formula to how we do it.

Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people.

In exchange, we let our people own their careers.

Their ideas, big and small, genuinely improve the world.

And that’s the kind of work we want to be part of.)
The QA Specialist will support day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for a multi-product, GxP contract manufacturing facility .


What You Will Get
An agile career and dynamic working culture.


An inclusive and ethical workplace.


Compensation programs that recognize high performance.


Daily company bus from the MRT location near your home to and from the Tuas site.


Fully paid medical insurance, and option to enroll family members at partially subsidized premiums.


What You Will Do
Act as the primary point of contact for QA-related topics for both customers and internal stakeholders.


Provide routine updates to customers on QA-relevant topics (e.g., weekly deviation updates).


Attend and contribute constructively in internal and external customer project meetings.


Coordinate and deliver product-specific documents (e.g., Quality Agreements, Product Quality Reviews, or similar reports) in a timely manner to meet customer satisfaction.


Coordinate and present quality reviews to internal stakeholders and customers as required.


Lead investigations for customer complaints and ensure records are closed in accordance with customer requirements and internal SOPs.
Provide QA oversight in customer project-related activities, including review and approval of product-specific documents or Trackwise records outside of routine operations, ensuring accuracy, timely delivery, and compliance with quality requirements.

Examples include but are not limited to: PQR, sampling plans, control plans, process descriptions, BLA content, new product introductions, customer suspension/decommissioning, product recalls, and OOS records.


Provide QA Operations oversight to site-wide improvement projects.


Participate in and/or lead resolution of complex process or project issues.


Guide and coach junior members of the QA team.


Formulate and articulate solutions to issues/problems for internal/external teams and management.


Represent QA Operations in cross-functional decision-making meetings (internal and external).


What We Are Looking For
Degree/Diploma in Life Sciences, Biotechnology, Chemistry, or related discipline.


Relevant QA experience in the pharmaceutical, biotech, or related life sciences industry.


Strong understanding of cGMP requirements and QA processes.


Proven ability to manage customer interactions and deliver quality documentation in a timely manner.


Excellent problem-solving skills with the ability to resolve complex issues.


Strong communication and interpersonal skills to work effectively with cross-functional teams.


Experience in mentoring or coaching team members is an advantage.


Every day, Lonza’s products and services have a positive impact on millions of people.

For us, this is not only a great privilege, but also a great responsibility.

How we achieve our business results is just as important as the results themselves.

At Lonza, we respect and protect our people and our environment.

Any success we achieve is no success at all if not achieved ethically.


People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences.

In return, we offer the satisfaction that comes with improving lives all around the world — and making a meaningful difference.


Lonza is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law.


Reference: R69872
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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Lonza adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Senior Specialist 1, Operations (Customer Project), QA Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Senior Specialist 1, Operations (Customer Project), QA?

Key qualifications for Senior Specialist 1, Operations (Customer Project), QA typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Senior Specialist 1, Operations (Customer Project), QA Job Success

Lonza interview tips for Senior Specialist 1, Operations (Customer Project), QA

Here are some tips to help you prepare for and ace your Senior Specialist 1, Operations (Customer Project), QA job interview:

Before the Interview:

Research: Learn about the Lonza's mission, values, products, and the specific job requirements and get further information about

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Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Senior Specialist 1, Operations (Customer Project), QA interview at Lonza, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Lonza's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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