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Urgent! Senior Specialist, Customer Success, Dynamic Yield Job Opening In Singapore, Singapore – Now Hiring Mastercard
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
Together with our customers, we're helping build a sustainable economy where everyone can prosper.
We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist, Customer Success, Dynamic YieldDynamic Yield is on the lookout for a dynamic Customer Success Manager.
This role is a critical juncture between our sophisticated software and client happiness.
Our customers depend on being able to understand and best use Dynamic Yield products so that it's the perfect fit for their needs.
This is a role for someone who understands the ins and outs of technical data, but has a knack for synthesizing the mountain of information and making it relevant for customers' business needs.
The Customer Success Manager assists with project delivery, clarification and explanation of a client's new product base, and being able to distill the complexities of data into meaningful and useful information for clients' success.
Project management is critical to the success of Success Managers, as they must also be the connecting puzzle piece for internal teams and client expectations.
Problem solvers, critical thinkers, and top-notch communicators are primed for success in this role.
The Task-at-Hand:
Utilize project management skills to drive all aspects of project planning, governance and onboarding including detailed deployment timelines and deliverable definitions, status communications, project success criteria, and issue mitigation and resolution
Evangelize adoption of the DY solution and achieving a high degree of customer satisfaction
Ensure appropriate resources are dedicated both internally and externally to meet/exceed project and customer expectations
Review overall project status with clients on a regular basis, usually in the form of conference calls, web presentations or onsite meetings as required
Serve as the primary point of contact to the client during implementations for all work related to the project
Deliver projects on-time and on-budget while communicating and resolving issues in a clear and professional manner
Communicate project status and issues internally across multiple organizational levels
Consult with clients on product features, functionality and onboarding best practices
Distill value matter data from complex databases and reports
Analyze data and deduct value-driving recommendations
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
✨ Smart • Intelligent • Private • Secure
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Unlock Your Senior Specialist Potential: Insight & Career Growth Guide
Real-time Senior Specialist Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior Specialist in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 37108 jobs in Singapore and 32865 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Senior Specialist roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Mastercard is currently hiring and seeking a Senior Specialist, Customer Success, Dynamic Yield to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Mastercard adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Senior Specialist, Customer Success, Dynamic Yield Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Senior Specialist, Customer Success, Dynamic Yield typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Senior Specialist, Customer Success, Dynamic Yield interview at Mastercard, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Mastercard's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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