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Senior Specialist / Manager Brand & Customer Experience Job Opening In Singapore, Singapore – Now Hiring Porsche Asia Pacific


Job description

Porsche Asia Pacific is hiring a Senior Specialist / Manager Brand & Customer Experience to be part of the regional Marketing team, who will report to the Senior Manager Brand & Customer Experience.

Porsche Asia Pacific Pte Ltd commenced operations on October 1st, 2001 and was founded to give Porsche closer ties with Asia Pacific markets that are becoming increasingly important.

Porsche Asia Pacific supports the operation of importers and dealers in 13 countries: Brunei, Cambodia, French Polynesia, Indonesia, Malaysia, Mongolia, New Caledonia, New Zealand, the Philippines, Singapore, Sri Lanka, Thailand and Vietnam.

Tasks

▪ Support strategy implementation of key initiatives to enhance the end-to-end digital and physical customer journey, from brand discovery to post-purchase, ensuring it reflects Porsche’s commitment to excellence, maximizing customer excitement at each individual touchpoint.

▪ Develop and expand Porsche’s brand ecosystem by identifying, onboarding, and managing strategic brand partners that align with Porsche’s values and customer lifestyle aspirations.

▪ Foster collaborations with premium and luxury brands to create unique customer experiences and co-branded initiatives that enhance brand equity and customer engagement.

▪ Manage and drive regional market performance of Customer Experience KPIs, and review customer insights to ensure continuous organisation-wide improvement and focus.

▪ Support and accelerate regional markets adoption of transformation initiatives, including customer journey onboarding, service standards training, and relatesd special projects.

▪ Coordinate effective and efficient customer service standards, processes and communications, across regional markets to ensure customer concerns are addressed and resolved in a timely and appropriately manner.

Requirements

▪ Bachelor’s or Master’s degree in Business Administration, Marketing, Management, or a related discipline

▪ 3+ years of relevant experience, ideally in a regional role within the luxury automotive, hospitality, or premium lifestyle sectors

▪ Strong project management capabilities, with a proven ability to lead cross-functional initiatives and deliver results in complex environments

▪ Highly motivated team player who thrives in fast-paced, dynamic settings with a strong sense of ownership and accountability

▪ Fluency in written and spoken English is required; proficiency in additional regional languages is a plus

▪ Willingness to work in a multicultural environment with occasional business travel within the Asia Pacific region and Europe

Required Skill Profession

Advertising, Marketing, Promotions, Public Relations, And Sales Managers


  • Job Details

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Are You Looking for Senior Specialist / Manager Brand & Customer Experience Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Porsche Asia Pacific adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Senior Specialist / Manager Brand & Customer Experience Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Senior Specialist / Manager Brand & Customer Experience?

Key qualifications for Senior Specialist / Manager Brand & Customer Experience typically include Advertising, Marketing, Promotions, Public Relations, And Sales Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Senior Specialist / Manager Brand & Customer Experience Job Success

Porsche Asia Pacific interview tips for Senior Specialist / Manager Brand & Customer Experience

Here are some tips to help you prepare for and ace your Senior Specialist / Manager Brand & Customer Experience job interview:

Before the Interview:

Research: Learn about the Porsche Asia Pacific's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Senior Specialist / Manager Brand & Customer Experience interview at Porsche Asia Pacific, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Porsche Asia Pacific's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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