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Senior Technical Program Manager, Live Operations Job Opening In Singapore, Singapore – Now Hiring Riot Games


Job description

Responsibilities:


  • Ensure that operations in APAC meet desired performance metrics in the region

  • Serve as Live Operation’s primary representative

  • Coordinate with game publishing teams to ensure publishing efforts match product deliveries

  • Create program plans with cross functional teams such as creative, architecture, operations, technical teams, and leadership

  • Evangelize processes and delivery methodologies to ensure we accomplish our program goals

  • Facilitate and manage Agile project management ceremonies and processes for large or team-of-team project teams

  • Organize program-level planning, communication, and team member rituals

  • Manage risks and issues across programs and within teams

  • Foster transparency and predictability by building and maintaining roadmaps for assigned programs

  • Maintain partner relationships, providing visibility into workstreams and maintaining partner satisfaction

  • Collaborate with multiple operations’ leadership to ensure that our games operate at the same or better level of quality as other regions
  • Required Qualifications: 

  • 5+ years of experience relevant experience in program management, production or product management

  • Experience in software development, infrastructure, or live operations management

  • Excellent teamwork, team leadership, communication, and stakeholder management

  • Experience driving delivery of cross-functional programs in alignment with functional roadmaps and strategic priorities

  • Experience managing global partnerships across language and culture

  • Experience effectively managing a diverse group of stakeholders across multiple companies and geographies

  • Ability to adjust schedule to be able to meet with global teams in various timezones

  • Experience with iterative development methodologies like Scrum & Agile, and have used supporting software (i.e. JIRA)

  • Fluent in Mandarin and English
  • Desired Qualifications:

  • Experience managing hardware/software/video game products through the entire life cycle - from conception, development and launch to maintaining and operating a live service.

  • Experience working on a variety of software products in the gaming or entertainment space.

  • Experience leading change management on large-scale programs

  • Experience taking games from development to launched
  • Required Skill Profession

    Operations Specialties Managers


    • Job Details

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