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Urgent! Senior Technical Service Engineer Job Opening In Singapore Changi Airport – Now Hiring FRANKLINWH SG PTE. LTD.
2.Provide in-depth technical guidance to overseas service engineers and customers, and offer solutions that meet their business goals.
3.Collaborate with cross-functional teams, including product development and production team, to facilitate product enhancements based on customer feedback and service experiences.
4.Develop and maintain comprehensive technical documentation, including troubleshooting guides, FAQs, and best practices.
5.Training and guide junior technical service engineers and oversea service engineers, Expand product knowledge and improve problem-solving skills.
6.Utilize data analytics to identify trends in service requests, proactively addressing potential issues before they escalate.
7.Monitor service escalated issues, manage the closed-loop rate and resolution time of overseas escalated issues, identify risk items promptly and develop solutions.
1.5+ years of technical service or support experience in the solar or energy storage industry.
2.Strong problem-solving skills, with a proven ability to remote & on-site diagnoses and resolve complex technical issues efficiently.
3.Possess Chinese and English language skills,excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders.
4.Experience with service tools, such as Freshdesk ,CRM or similar.
1.Experience in product development.
2.Familiar with power electronics and electrical knowledge, worked as FAE in the solar energy storage industry.
3.Previous experience in leadership or mentoring role.
1.Deep expertise in power electronics and electrical troubleshooting hardware and software systems.
2.Proficiency with remote monitoring and diagnostic tools.
3.Proficient with hands on diagnostic tools like multimeter, oscilloscope, host computer or similar tools.
1.Strong interpersonal skills with the ability to build relationships with clients and stakeholders.
2.A proactive and analytical approach to problem-solving, with a focus on delivering high-quality results.
3.Ability to thrive in a fast-paced environment, adapting to changing priorities and challenges.
4.Commitment to continual professional development and knowledge sharing within the team.
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Unlock Your Senior Technical Potential: Insight & Career Growth Guide
Real-time Senior Technical Jobs Trends in Singapore Changi Airport, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior Technical in Singapore Changi Airport, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 32926 jobs in Singapore and 29073 jobs in Singapore Changi Airport. This comprehensive analysis highlights market share and opportunities for professionals in Senior Technical roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! FRANKLINWH SG PTE. LTD. is currently hiring and seeking a Senior Technical Service Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Senior Technical Service Engineer Jobs Singapore Changi Airport.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at FRANKLINWH SG PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Senior Technical Service Engineer Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore Changi Airport. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Senior Technical Service Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Senior Technical Service Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Senior Technical Service Engineer interview at FRANKLINWH SG PTE. LTD., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the FRANKLINWH SG PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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