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Senior Technical Support Engineer Job Opening In North East Community Development Council – Now Hiring ASMPT SMT Singapore Pte. Ltd.


Job description

Role:

As a Senior Technical Support Engineer, the candidate will be responsible for providing 1st and 2nd level technical support to local customers, as well as regional and global escalation support for the company's equipment.

The candidate is expected to follow up on open issues until they are resolved and communicate solutions to regional service teams and/or customers.

Responsibilities:

  • Perform machine installation, commissioning, and production monitoring
  • Act as 2nd level regional support for internal and external customers in Rest of Asia, addressing all aspects of service activities
  • Respond to customer and regional service calls; attend to problems at customer sites when required
  • Deliver on-stie product training (hardware/software) to customers and internal teams, including Field Service Engineers, as a designated technical product champion for ASMPT
  • Lead or contribute to global training projects by formulating course content and materials; standardize training scope and deliver professionally
  • Develop and conduct refresher training for trainers and Field Service Engineers
  • Drive continuous improvement by developing new ideas and technologies for product training delivery that add value to our customers
  • Participate in other technical-related activities specific to our SMT Solutions offerings

Requirements:

  • Diploma or Degree in Electrical, Electronics, or Mechatronics Engineering
  • Basic project management knowledge is an advantage
  • Minimum 5 years of experience in SMT and Advanced Packaging Process and Applications in manufacturing and production environments is preferred
  • Familiarity with Fuji and Panasonic equipment is a plus
  • Experience in leading a team is a plus
  • Strong analytical and problem-solving skills, with a focus on results and quality
  • Ability to work independently with a high level of initiative and willingness to learn
  • Willingness to travel on short notice
  • Excellent teamwork and interpersonal skills; ability to collaborate in a multicultural environment with stakeholders at all levels globally

Required Skill Profession

Other General


  • Job Details

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Unlock Your Senior Technical Potential: Insight & Career Growth Guide


Real-time Senior Technical Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Senior Technical in North East Community Development Council, Singapore, highlighting market share and opportunities for professionals in Senior Technical roles.

32927 Jobs in Singapore
32927
3312 Jobs in North East Community Development Council
3312
Download Senior Technical Jobs Trends in North East Community Development Council and Singapore

Are You Looking for Senior Technical Support Engineer Job?

Great news! is currently hiring and seeking a Senior Technical Support Engineer to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ASMPT SMT Singapore Pte. Ltd. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Senior Technical Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in North East Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Senior Technical Support Engineer?

Key qualifications for Senior Technical Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Senior Technical Support Engineer Job Success

ASMPT SMT Singapore Pte. Ltd. interview tips for Senior Technical Support Engineer

Here are some tips to help you prepare for and ace your Senior Technical Support Engineer job interview:

Before the Interview:

Research: Learn about the ASMPT SMT Singapore Pte. Ltd.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Senior Technical Support Engineer interview at ASMPT SMT Singapore Pte. Ltd., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ASMPT SMT Singapore Pte. Ltd.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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