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Senior User Experience Researcher(Bangkok - Based, Relocation provided) Job Opening In Singapore, Singapore – Now Hiring Agoda

Senior User Experience Researcher(Bangkok Based, Relocation provided)

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Job description

Senior User Experience Researcher (Bangkok – Based, Relocation provided)
Senior User Experience Researchers own end-to-end planning, execution, analysis, and reporting of research projects.

Their findings inform Product teams to shape design, user experience, product direction, and market strategy.

This role supports Agoda’s mission to deliver a world-class customer experience in a dynamic, startup-like environment.


Overview
We are seeking a senior UX researcher to drive end-to-end research activities and provide actionable insights that influence product decisions across teams.

This position is open to worldwide candidates, with relocation assistance to Bangkok.


Responsibilities
Lead core end-to-end research activities including defining objectives, hypotheses, methodology, execution, analysis, and communication of findings.


Collaborate with product, design, and engineering teams to translate insights into actionable design and business opportunities.


Demonstrate critical thinking beyond explicit business requests and function independently in all operational research tasks.


Qualifications
Master degree or equivalent experience in Computer Science, Human-Computer Interaction, Information Science, Psychology, Social Science, or related field
10+ years of relevant experience in consumer-facing domains
Proficiency with qualitative methods (interviews, diary studies, direct observation, usability testing, etc.)
Experience with quantitative research (metrics, survey design, sampling, cross-tabs, statistical concepts)
Experience evaluating and working with external research vendors
Ability to describe user problems and business opportunities to diverse stakeholders using qualitative and quantitative data
Strong storytelling and communication skills in English, with ability to tailor messages to different audiences
Collaborative, data-driven, and capable of thriving in a dynamic environment
Collaboration
Drive cross-discipline collaboration through research insights and activities
Work with researchers and other disciplines with clear ownership and commitments
Communicate effectively with various audiences, welcoming feedback
Equal Opportunity
At Agoda, we pride ourselves on a diverse and inclusive environment.

We provide equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, or other legally protected characteristics.


Disclaimer
We do not accept unsolicited third-party or agency submissions and reserve the right to contact and hire candidates directly without any recruitment fee.


Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: Technology, Information and Internet
Referrals increase your chances of interviewing at Agoda.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Agoda adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

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2. Loyalty

3. Impartiapty

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7. Obeying Singapore laws and regulations

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Agoda interview tips for Senior User Experience Researcher(Bangkok   Based, Relocation provided)

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Research: Learn about the Agoda's mission, values, products, and the specific job requirements and get further information about

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Final Thought:

To prepare for your Senior User Experience Researcher(Bangkok Based, Relocation provided) interview at Agoda, research the company, understand the job requirements, and practice common interview questions.

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