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Urgent! Service Associate (Officer) Job Opening In Singapore, Singapore – Now Hiring Citi

Service Associate (Officer)



Job description

Overview

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.

At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.

We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.

You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi Citi Global Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.

The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow.

We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

Duties & Responsibilities

  • Process cash-related transactions such as Deposit of Checks and Cash, Loan and Card Payment, Cash Withdrawals, Check Encashment in both local and foreign currencies, Telegraphic Transfers, and the issuance of Manager’s Cheques
  • Provide account maintenance services, which includes the update of Account Status, Account Closures, ATM Pin Change
  • Drive the bank’s analog-to-digital transformation by assuming the role of Digital Ambassadors in the branch, educating new and existing customers on the bank’s distribution channels and recommending alternative digital channels where appropriate
  • Take full ownership of customers' problems and ensure complete customer satisfaction of problem resolution
  • Actively endorsing the bank's products and services
  • Responsible for daily bank operations and security procedures related to branch functions.

Qualifications

  • A recognized Degree in Banking & Finance, Business Administration, Accountancy or equivalent.

  • Minimum 2 years of relevant experience in the banking industry.

  • Good analytical and problem solving skills.

  • Meticulous, with a keen eye for detail
  • Relevant customer service experience in a financial institution
  • Customer-oriented with strong interpersonal and communications skills
  • A team player who thrives in a fast-paced and dynamic retail banking environment
  • A self-starter who can work independently and under minimal supervision

Additional Details

  • Job Family Group: Customer Service
  • Job Family: Service
  • Time Type: Full time
  • Most Relevant Skills: Please see the requirements listed above.

  • Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.

Citigroup is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, Accessibility at Citi is available.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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Required Skill Profession

Management & Leadership



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    Unlock Your Service Associate Potential: Insight & Career Growth Guide


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