Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Service Content Writer.
Singapore Jobs Expertini

Urgent! Service Content Writer Job Opening In Singapore, Singapore – Now Hiring Foot Locker

Service Content Writer



Job description

Join to apply for the Service Content Writer role at Foot Locker Singapore.

Join Foot Locker Singapore as our next Service Content Writer !

Are you passionate about crafting content that truly makes a difference?

Do you have a knack for turning complex ideas into clear, engaging, and user-friendly information?

If so, we want YOU to be part of our dynamic team at Foot Locker Singapore !

Who are we!

Foot Locker is more than just a global retailer — we’re the heartbeat of sneaker culture.

With a presence in 2,700 stores across 29 countries , including North America, Europe, Asia, Australia, and New Zealand, we’re on a mission to ignite passion, spark discovery, and celebrate individuality through our iconic brands: Foot Locker, Kids Foot Locker, Champs Sports, WSS, and atmos .

The Role

As our Service Content Writer , you’ll be at the heart of transforming how we communicate with our customers and internal teams.

Your words will shape the way people experience our brand—whether they’re browsing our website, seeking support, or learning new processes.

What You’ll Do

  • Create compelling, easy-to-understand content for our website and self-help platforms.

  • Develop and maintain SOPs, work instructions, and essential documentation that align with our business goals.

  • Dive deep into service processes to simplify and translate them into impactful content.

  • Use data-driven insights to enhance self-service options and improve customer experience.

  • Collaborate across departments to gather information and ensure consistency in messaging.

  • Empower our support teams with clear, concise work instructions and response templates.

  • Design intuitive workflows using tools like Lucidchart or Visio.

  • Create engaging infographics to support content.

  • Support automation initiatives that elevate customer service.

  • Manage and maintain our SharePoint site for seamless content access.

Who You Are

  • A creative communicator with a sharp eye for detail and a passion for customer-centric content.

  • A multitasker who thrives in fast-paced environments and juggles multiple projects with ease.

  • Experienced in CRM systems and process mapping tools.

  • Skilled in writing clear, accurate, and engaging documentation.

  • A team player with excellent interpersonal and communication skills.

  • Fluent in English, both written and spoken.

  • Holding a diploma or equivalent experience, with 2+ years in service or marketing content writing.

Why Foot Locker?

At Foot Locker Singapore, we’re more than just sneakers—we’re a global community driven by passion, innovation, and a commitment to delivering exceptional service.

Join us and be part of a brand that empowers self-expression and celebrates individuality.

Ready to write the future of customer experience?

Apply now and help us shape the voice of Foot Locker Singapore!

Job details

  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Marketing and Customer Service
  • Industries: Retail

We’re unlocking community knowledge in a new way.

Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr


Required Skill Profession

Communication & Pr



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Service Content Potential: Insight & Career Growth Guide


  • Real-time Service Content Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Content in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 10565 jobs in Singapore and 8653 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Service Content roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Service Content Writer Job?

    Great news! is currently hiring and seeking a Service Content Writer to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Foot Locker adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Service Content Writer Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Service Content Writer?

    Key qualifications for Service Content Writer typically include Communication & Pr and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Service Content Writer?

    To improve your chances of getting hired for Service Content Writer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Service Content Writer Job Success
    Foot Locker interview tips for Service Content Writer

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Foot Locker's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Service Content Writer interview at Foot Locker, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Foot Locker's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Service Content Writer Positions

    Setting up job alerts for Service Content Writer is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!