Service Crew

Responsibilities

• Welcome guest in a warm and friendly manner.
  
  
• To provide excellent customer satisfaction through exceeding expectations of guests.
  
  
• To provide excellent customer service to guest in a timely and friendly manner, ensuring diners a pleasant dining experience.
  
  
• Upsell promotional items.
  
  
• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
  
  
• Perform day to day pre-opening and closing activities as per SOPs.
• To adhere to service SOPs.
• Ensure that food hygiene and safety standards are maintain and comply.
  
  
• Maintain day to day outlet cleanliness.
  
  
• Perform general housekeeping and equipment maintenance duties.
  
  
• Report on time, in proper uniform and grooming standard.
  
  
• Work together with other team members to provide good quality service.
  
  
• Assist in dishwashing duties as and when required.
  
  
• Execute any other duties as assigned.
  
  

Education

• Min.
  
  GCE “N”/ “O” Level, customer service certificate or any related fields.
  
  

Experience

• No experience
• At least 1 year of experience working in customer service or relevant experience in F&B.
  
  
• Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment.
  
  

Benefits

• Staff Discount
• Medical Benefits
• Meal Benefits
• Career Progression
• Flex-health Benefits