Roles & Responsibilities Responsibilities:
- Greet and welcome customers in a warm and professional manner
- Take customer orders accurately and efficiently
- Serve food and beverages promptly and courteously
- Assist customers with menu choices and provide recommendations
- Ensure tables are clean, properly set, and maintained throughout service
- Handle customer inquiries, complaints, or feedback with a positive attitude
- Maintain cleanliness and organization in the dining area and service stations
- Follow food safety and hygiene standards at all times
- Process payments using POS systems and handle cash/credit transactions
- Collaborate with kitchen and other service staff for smooth operations
- Restock and replenish service items as needed
- Perform opening and closing duties as assigned
- Any other ad-hoc duties as assigned by the Company
Requirements:
- Prior experience in food service or hospitality is an advantage but not required
- Excellent customer service and communication skills
- Friendly, positive attitude and team-oriented mindset
- Service oriented and passionate working in F&B industry
- Able to work on weekends and public holidays
- Ability to work in a fast-paced environment
- Physical stamina to stand and walk for extended periods
- PC literate, well-organized, and self-motivated
Whatsapp for more information
Tell employers what skills you have Customer Retention
Customer Service Oriented
Ingredients
Food Safety
Restaurants
Housekeeping
Inventory
Fine Dining
Attentive
Restaurant Management
Cashiering
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Service Excellence
Food Service
Hospitality