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Service Delivery Manager – Infrastructure Job Opening In Singapore, Singapore – Now Hiring Epergne Solutions


Job description

Service Delivery Manager – Infrastructure

Job Role : Service Delivery Manager – Infrastructure

Experience : 10+ Years

Responsibilities

  • Own end-to-end IT Infrastructure Service Delivery (Data Center, Network, Cloud, End-User, Security).

  • Manage SLAs, KPIs, and ITIL-based processes (Incident, Problem, Change, Service Requests).

  • Act as primary client/stakeholder contact for escalations and service performance.

  • Drive service improvement plans, governance, and compliance audits.

  • Lead infrastructure operations teams (onsite/offshore), ensuring high availability.

  • Manage vendors, budgets, capacity planning, and infrastructure projects.

Qualifications

  • 10+ years in IT Infrastructure Service Delivery/Operations.

  • Strong knowledge of ITIL frameworks, Cloud (AWS/Azure), Data Center, and Network services.

  • Proven team leadership and stakeholder management skills.

  • Experience in vendor management, contracts, and SLA governance.

  • Excellent communication, analytical, and problem-solving skills.

Details

  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Project Management and Information Technology
  • Industries: IT Services and IT Consulting

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Required Skill Profession

Professional Services


  • Job Details

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Unlock Your Service Delivery Potential: Insight & Career Growth Guide


Real-time Service Delivery Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Service Delivery in Singapore, Singapore, highlighting market share and opportunities for professionals in Service Delivery roles.

10548 Jobs in Singapore
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Are You Looking for Service Delivery Manager – Infrastructure Job?

Great news! is currently hiring and seeking a Service Delivery Manager – Infrastructure to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Epergne Solutions adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Service Delivery Manager – Infrastructure Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Service Delivery Manager – Infrastructure?

Key qualifications for Service Delivery Manager – Infrastructure typically include Professional Services and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Service Delivery Manager – Infrastructure?

To improve your chances of getting hired for Service Delivery Manager – Infrastructure, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Service Delivery Manager – Infrastructure Job Success

Epergne Solutions interview tips for Service Delivery Manager – Infrastructure

Here are some tips to help you prepare for and ace your Service Delivery Manager – Infrastructure job interview:

Before the Interview:

Research: Learn about the Epergne Solutions's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Service Delivery Manager – Infrastructure interview at Epergne Solutions, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Epergne Solutions's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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