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Urgent! Service Delivery Manager | Public Sector | Singaporean Only Job Opening In Singapore, Singapore – Now Hiring TG Singapore

Service Delivery Manager | Public Sector | Singaporean Only



Job description

Service Delivery Manager | Public Sector | Singaporean Only
Service Delivery Manager | Public Sector | Singaporean Only
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Service Delivery Manager | Public Sector | Singaporean Only
Job Responsibilities

  • Oversee the successful delivery of multiple enterprise projects, ensuring adherence to project timelines, budgets, and quality standards.

  • Manage project teams, providing guidance, coaching, and support to ensure project success.

  • Collaborate with cross-functional teams, such as operations, pre-sales and sales to ensure seamless project execution.

  • Develop and maintain project plans, tracking progress and resolving any issues or risks that may impact project delivery.

  • Contribute to the development and implementation of strategies to improve project delivery efficiency and cost-effectiveness.

  • Proactively identify, assess, and mitigate project risks, ensuring appropriate governance and compliance measures are in place.

  • Stay abreast of industry trends, regulations, and best practices, applying this knowledge to drive project success.

  • Collaborate with client stakeholders to understand their requirements, manage expectations, and ensure high levels of customer satisfaction.

  • Identify opportunities for additional services or project expansions, working closely with the sales team to maximize customer satisfaction and business growth.

  • Contribute to the development and implementation of strategies to improve project profitability, including cost optimization and revenue enhancement.

  • Track project performance against budget and identify areas for improvement.

Qualification & Experience

  • At least 5 years of experience in service delivery management or related roles, with a focus on delivering multiple projects.

  • Proven recent experience in managing large-scale service delivery projects in the public sector industry.

  • Strong customer engagement and relationship management skills.

  • Excellent leadership and team management abilities.

  • Exceptional communication and presentation skills, with the ability to effectively convey complex technical information to both technical and non-technical stakeholders.

  • Demonstrated track record of delivering projects on time, within budget, and with high customer satisfaction.

  • Ability to thrive in a fast-paced and dynamic environment.

  • Able to speak in Mandarin to liaise with Mandarin-speaking stakeholders.

Interested Candidates can apply above, otherwise please send in your resume to
Harineshwari Lakxmi
| EA Personnel Reg No: R
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Information Technology
Industries Information Services
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