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Service Designer Job Opening In Singapore, Singapore – Now Hiring Manpower


Job description

Job Information

Job Reference:

Industry: Information and Communications Technology

Consultant Registration Number: R

EA License Number: 02C3423

Overview

We're seeking a Service Designer to craft innovative, enterprise-wide platforms and services workflows that elevate our resort experience.

This role requires a deep understanding of service design principles, operational acumen, and technical savvy to bridge the gap between digital interfaces and operational processes.

Your Role

As a Service Designer, you will be instrumental in driving service innovation that meets the evolving needs of our guests and employees.

You will employ research-driven approaches to identify user-centric opportunities, facilitate cross-functional workshops, and lead discovery efforts to uncover opportunities for improvement, incorporating human-centred methods to solve end to end organization and experience challenges.

Your expertise will ensure that our services are user-centred, efficient, and aligned with business objectives.

Responsibilities

  • Service Architecture
    • Develop comprehensive service blueprints that capture the essence of our guest and employee experiences, identifying opportunities for improvement and innovation.

    • Collaborate with operations and IT teams to design and implement service solutions that meet the needs of our users.

  • Journey Orchestration
    • Design seamless, omnichannel workflows that delight our guests and employees, ensuring a consistent and exceptional experience across all touchpoints.

    • Develop prototypes that test and refine our service concepts, iterating on feedback and insights to drive continuous improvement.

  • Metrics and Evaluation
    • Establish service KPIs that measure success and drive improvement, tracking key metrics such as customer satisfaction, employee engagement, and business outcomes.

    • Develop metrics that track user experience and business outcomes, using data and insights to inform design decisions and drive business value.

Job Qualifications and Requirements

  • At least 2 years of experience in service design, UX, or a related field, with a proven track record of driving service innovation and improvement.

  • Experience working in hospitality, retail, or a similar industry, with a deep understanding of the unique challenges and opportunities in these sectors.

  • Proficiency in design software, wireframe and research tools, including Figma
  • Solid portfolio showcasing service design expertise and impact, with examples of successful projects and initiatives.

  • Familiarity with design language systems, component libraries, UI/UX best practices, and CX fundamentals, with the ability to apply these concepts to drive design consistency and excellence.

  • Excellent communication and collaboration skills, with the ability to work effectively with stakeholders across the organization, including senior leaders, product teams, and technical teams.

  • A team player but is also able to work independently
  • Multi-tasking and time-management skills, with the ability to prioritise tasks

Ideal Candidate

  • Passionate about user experience and service design, with a deep desire to create exceptional experiences that meet the needs of our guests and employees.

  • Excellent analytical and problem-solving skills, with the ability to analyse complex problems and develop creative solutions.

  • Adaptable and eager to learn and grow, with a desire to stay up to date with industry trends and best practices.

  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing projects simultaneously.

What We Offer

  • A dynamic work environment that encourages creativity, innovation, and growth.

  • Opportunities to work on high-impact projects that drive business value and improve the guest experience.

  • A collaborative team who shares a passion for service design and user experience.

Location

Singapore

Recruiter

Zhiling Liu

#J-18808-Ljbffr

Required Skill Profession

Software Architecture & Engineering


  • Job Details

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Unlock Your Service Designer Potential: Insight & Career Growth Guide


Real-time Service Designer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Service Designer in Singapore, Singapore, highlighting market share and opportunities for professionals in Service Designer roles.

11955 Jobs in Singapore
11955
9887 Jobs in Singapore
9887
Download Service Designer Jobs Trends in Singapore and Singapore

Are You Looking for Service Designer Job?

Great news! is currently hiring and seeking a Service Designer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Manpower adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Service Designer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Service Designer?

Key qualifications for Service Designer typically include Software Architecture & Engineering and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Service Designer?

To improve your chances of getting hired for Service Designer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Service Designer Job Success

Manpower interview tips for Service Designer

Here are some tips to help you prepare for and ace your Service Designer job interview:

Before the Interview:

Research: Learn about the Manpower's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Service Designer interview at Manpower, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Manpower's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Service Designer Positions

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